Client Servicing/account Servicing

Developing and sustaining strong and trustworthy relationships with key clients. - Developing a thorough understanding of key clients' needs and requirements and preparing customized solutions. - Addressing and resolving key clients’ complaints and escalations - Basic data report analysis to conduct regular business review with clients. - Expanding...

In this role, you will play a crucial part in establishing and nurturing positive connections with our valued existing clients. CLIENT ONBOARDING - Participate in internal and onboarding meetings with the Sales Team to understand the client's package and requirements. - Reconfirm the client's signed package and communicate the necessary materials. - Discuss...

In this role, you will play a crucial part in establishing and nurturing positive connections with our valued existing clients.CLIENT ONBOARDING Participate in internal and onboarding meetings with the Sales Team to understand the client's package and requirements. Reconfirm the client's signed package and communicate the necessary materials. Discuss client...

**Join Our Dynamic Team as a passionate Corporate Client Servicing Executive** Are you seeking a different kind of working experience that's far from mundane? Do you thrive in a fast-paced, dynamic environment with exciting and ever-evolving tasks? Are you eager to collaborate with supportive colleagues who foster growth and innovation? If so, we want you...

Opportunity to be part of one of the fast growing companiesAbout UsBomstart is a fast-growing player within the digital marketing industry with a strong presence. We are currently looking for a Business Development Executive to join our growing team to grow the business together. Build and expand sales Work closely with business development team to come out...

**Imagine is a Leading Global Premium Ad-network with out of this world creative solutions.** Our unique Global Synkd reseller agreement allows us to constantly drive digital firsts around the world for some amazing clients such as Burberry, UBS, Canada Goose, The UK Government, and Mulberry, to name but a few examples. As such, we are now looking for a...

Address client inquiries promptly and effectively. - Guide clients through a comprehensive investment journey to meet their Key Performance Indicators (KPIs). - Prioritize swift resolution of customer issues. - Facilitate a smooth onboarding process for clients. - Foster a positive customer experience. - Promote and communicate new features and ongoing...

Imagine is a Leading Global Premium Ad-network with out of this world creative solutions.Our unique Global Synkd reseller agreement allows us to constantly drive digital firsts around the world for some amazing clients such as Burberry, UBS, Canada Goose, The UK Government, and Mulberry, to name but a few examples.As such, we are now looking for a Client...

**Position : Customer Service ( January Intake )** **Tenure: 6 months** **Working Location : Damansara Height** **Salary : Up to RM3000** - Make outbound call to existing and new customers. - Assist customers to sign up SKDS or guide them to sign up SKDS via phone. - Identify customers’ needs, clarify information, and offer suitable product / solution...

**Responsibilities** - Identify and assess customers’ needs to achieve satisfaction - Provide accurate, valid and complete information by using the right methods/tools - Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution - Keep records of customer interactions, process customer...

**職位概況:**客戶服務候選人作為代理商和客戶之間的橋樑發揮著至關重要的作用。該職位涉及管理客戶關係、了解客戶的需求以及確保溝通活動的成功執行。該職位要求該人員具有出色的專案管理技能,能夠與各種內部和外部團隊協調,以提供高品質的產出並保持客戶滿意�...

**Company Description** Lapasar is a Business to Business (B2B) wholesale platform based in Petaling Jaya, Malaysia. We serve over 3,000 SMEs and corporations in Malaysia, focusing on FMCG goods distribution to thousands of retail clients nationwide. With our own warehousing, distribution, and financial services capabilities, we provide a comprehensive...

**Responsibilities** - Identify and assess customers’ needs to achieve satisfaction - Provide accurate, valid and complete information by using the right methods/tools - Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution - Keep records of customer interactions, process customer...

Salary: RM 1,800 - RM 2,000 Location: No. 7, Jalan PJU 10/10E, Saujana Damansara, Damansara Damai. Working days: Monday to Thursday (9am-6pm), Saturday & Sunday (9am - 5.30pm) 1. Understand clients' needs, goals, and challenges to provide appropriate product or service solutions. 2. Build and nurture strong relationships with existing clients to ensure...

Handling all inbound calls and live chat pertaining to customer general enquiries, complaints, comments, feedback and other raising issues related to the company's products - Ensure service delivered to our customers meets contractual Key Performance Indicator(‘KPIs’) - Respond to customer inquiries. - Clarify customer requirements; probe for...

**Call Centre Representative**: - **Oil & Gas Client**: - **6 months Contract Duration**: - **Damansara Heights, Kuala Lumpur**: - **Monday - Friday [8.00 am - 5.00pm]**: - **Commencement date: 1 January 2024**: - **Required Headcounts: 4**: - **RM 3000/month**: - **Note : Ability to converse in Chinese or Tamil would be added advantage.** 1. Make...

Position : Customer Service ( January Intake )Tenure: 6 monthsWorking Location : Damansara HeightSalary : Up to RM3000 Make outbound call to existing and new customers. Assist customers to sign up SKDS or guide them to sign up SKDS via phone. Identify customers' needs, clarify information, and offer suitable product / solution to customers. Follow...

Our client is a leading international company that provides innovative solutions to their clients across multiple industries including Oil and Gas, Marine, Construction and Industrial and range from high pressure water cleaning, surface preparation, abrasive cutting and centrifugal pumping services. Good rewarding opportunity with career growth...

Responsibilities Identify and assess customers' needs to achieve satisfaction Provide accurate, valid and complete information by using the right methods/tools Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and...

Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) - Respond to customer inquiries. - Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer. - Listen attentively to customer needs and concerns; demonstrate empathy...