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Inbound Banking Agent

1 month ago

Kuala Lumpur, Malaysia Times Consult Full time

**✨ Basic salary up to 3,8K + various allowances + good benefit**

**✨ Monthly intake and immediately interview arrangement**

**✨ Walking distance from main LRT**

**✨ Contact Centre Environment (24x7) with training provided**

**✨ 5 working days per week & work from office**

**✨Degree fresh graduate with completion letter/final transcript are welcome to apply**

**Responsibilities**:

- Answer calls to clients to learn about and address their needs, complaints, or other issues with products or services.
- Respond efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
- Respond to customers on timely manner while following standard operating procedures.
- Comply with Bank’s policies and available procedures/guidelines to ensure safety and security of the Bank and customers’ assets are maintained.
- Strive to achieve key performance indicators.

**Requirements**:

- Ability to work under pressure and independently.
- **Willing to work on 24/7 rotational shifts and weekend.**:

- Strong command of spoken and written English.

**Salary**: RM3,300.00 - RM4,000.00 per month

**Benefits**:

- Dental insurance
- Health insurance

Schedule:

- Day shift
- Evening shift
- Weekend jobs

**Education**:

- Diploma/Advanced Diploma (required)

Shift availability:

- Overnight Shift (required)
- Night Shift (required)
- Day Shift (required)

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