Customer Support

Attending to walk-in customers and phone inquiries in the branch; Opening and maintaining customer accounts for all products & services; Performing transactions for all products and services as per the Company's Standard Operation Procedure (SOP); Provide aftersales customer service and public relations support; Support branch operations and administration...

Job DescriptionUnderstand Customer operations and needs, to identify the proper level of service performance to be monitoredDecide the best approach towards the Customer in resolving operational issues, both in terms of feasibility, time schedule and cost impactInfluence Customer operational standards, proposing Helicopters sen/ice solutions (Sen/ice Plans,...

12 month contract Key Account Management Microsoft Suite Understand Customer operations and needs, to identify the proper level of service performance to be monitored Decide the best approach towards the Customer in resolving operational issues, both in terms of feasibility, time schedule and cost impact Influence Customer operational standards, proposing...

Provide continuous technical support via telephone and email related to the product Employ a high level of interpersonal and communication skills to move beyond customers frustrations and solve customers problems. Identify the level of technical knowledge and adjust technical communications to solve the customers problems. Conducting basic probing to...

Provide continuous technical support via telephone and email related to the product Employ a high level of interpersonal and communication skills to move beyond customers frustrations and solve customers problems. Identify the level of technical knowledge and adjust technical communications to solve the customers problems. Conducting basic probing to...

Customer support – Online shopping merchant support Assuming APAC/Normal office hours Office mode in Cyberjaya Japanese: N2/Fluent (Local/Expats) Answer incoming calls including email and chat in a timely manner Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives Build sustainable relationships...

JOB VACANCY POSITION - CUSTOMER SUPPORT EXECUTIVE LOCATION - PORT KLANG SALARY- RM 3500-4500 Job Scope: 2.Assist customers with booking, tracking, and managing their freight shipments. 3.Coordinate with various departments, including operations, sales, and finance, to ensure smooth execution of customer requests. 4.Resolve customer complaints and issues...

JOB VACANCY POSITION - CUSTOMER SUPPORT EXECUTIVE LOCATION - PORT KLANG SALARY- RM 3500-4500 Job Scope: 2.Assist customers with booking, tracking, and managing their freight shipments. 3.Coordinate with various departments, including operations, sales, and finance, to ensure smooth execution of customer requests. 4.Resolve customer complaints and issues...

**Customer Support Executive Travel (Ara Damansara/Bilingual position only)** - Japanese (Native only) & English (Daily conversation level) - have good understanding of Japanese business manner & common sense in professional settings. - have basic understanding of interpersonal skills in international business settings. - have good hospitality &...

JOB VACANCYPOSITION - CUSTOMER SUPPORT EXECUTIVELOCATION - PORT KLANGSALARY- RM Job Scope:Assist customers with booking, tracking, and managing their freight shipments.Coordinate with various departments, including operations, sales, and finance, to ensure smooth execution of customer requests.Resolve customer complaints and issues effectively and in a...

Position:Customer Support AgentEmployment Type:5 Months Contract (Maternity replacement)Salary: Range of RM 1,500 to RM 1,800 (Basic) + RM 100 (Shift Allowance) + OvertimeWorking Location:Bukit Raja, Klang, SelangorReporting Date: 1st March 2024Job Descriptions: Responsible for updating stores on time and accurately. Follow up and work with the JMS Team in...

Open Position: Customer Service Support, Medical Division (Pharmaceutical Company) A pharmaceutical company is currently hiring a Customer Service Support, Medical Division to join them in the Selangor companyKey responsibilities include:Holds a Diploma/Degree in Healthcare related subjects with more than 1 year working experience. Recognize interactions...

Open Position: Customer Service Support, Medical Division (Pharmaceutical Company) A pharmaceutical company is currently hiring a Customer Service Support, Medical Division to join them in the Selangor companyKey responsibilities include:Holds a Diploma/Degree in Healthcare related subjects with more than 1 year working experience. Recognize interactions...

Attending to walk-in customers and phone inquiries in the branch; - Opening and maintaining customer accounts for all products & services; - Performing transactions for all products and services as per the Company’s Standard Operation Procedure (SOP); - Provide after-sales customer service and public relations support; - Support branch operations and...

**Customer Support Executive Travel (Japan/Permanent WFH)** Desktop PC & accessories delivered from MY Consultant (Freelance) - Japanese (Native only) & English (Daily conversation level) agree with work conditions (shift & location) have good understanding of Japanese business manner & common sense in professional settings. have basic understanding of...

Liaising with clients for FCL / LCL / Export shipments arrangements, documentations and inquiries. - Coordinating with ocean carriers, hauliers, warehouses and local vendors for shipments arrangement and deliveries. - Ensure the preparation of quotation time basis with sufficient details and follow up. - Attend & assists indoor meetings with customer on...

Liaising with clients for FCL / LCL / Export shipments arrangements, documentations and inquiries. Coordinating with ocean carriers, hauliers, warehouses and local vendors for shipments arrangement and deliveries. Ensure the preparation of quotation time basis with sufficient details and follow up. Attend & assists indoor meetings with customer on related...

**Responsibility**: 2. Assist customers with order placement, tracking, modifications, and cancellations. 3. Handle complaints and resolve issues, aiming for customer satisfaction and retention. 4. Collaborate with the logistics partners and warehouse teams to ensure prompt and accurate order fulfilment. 5. Gather customer feedback and suggest...

Attending to walk-in customers and phone inquiries in the branch; - Opening and maintaining customer accounts for all products & services; - Performing transactions for all products and services as per the Company’s Standard Operation Procedure (SOP); - Provide after-sales customer service and public relations support; - Support branch operations and...

Innofreight establish on 2007 years, we are from small enterprise (2 staff) grow until today, we have 50+ staff and we have built our own haulage team with 21 Prime Movers. We had built a dedicated and experience team of logistics professionals to listen to our business partners’ concerns, understand their logistics needs and challenge, then customise...