Manager Sales Operations

3 days ago


Petaling Jaya, Malaysia DKSH Full time

**Location**:Petaling Jaya, MY, MY**Global Business Unit**:CG**Job Function**:Sales**Requisition Number**:164136**Description**:
**Job summary**:
Analyzing sales by channel by area to find potential strategic locations during festive to drive sales growth volume, monitoring sales team achievements. Resolve any issue related at trade / outlet / store regarding execution, order processing, trade returns & other related that is bringing obstacle / challenges towards the process of sales and execution.

**General responsibilities**:

- Lead the development of sales plan preparations and cascade monthly promotional canvas plan to all region and monitoring execution photos compliances.
- Generate data and cross-checking orders that required any mitigation plans needed to drive sales achievements
- Collaborate with inter-department to analyze sales performances by channel by area, identify and execute strategies/plans to manage shortfalls and meet the agreed objectives
- Build or leverage relationship partnership and working closely with key retail customers
- Manage and oversee team’s sales performance against targets set
- Drive and manage learning and development of team and DKSH behavior to achieve teaM/Function goals
- Drive self-learning and improvement of Sales Team
- Sales Operations Management and DKSH behavior as part of continuous learning

**Functional skills and knowledge**:

- Demonstrate sound knowledge and understanding of the industry/market/competitors/customers
- Demonstrate strong customer management skills
- Demonstrate a general understanding in all aspects of client and customer relationship management
- Demonstrate advanced research and analytical skills
- Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint)
- Demonstrate fluency in English, both written and spoken. Able to speak in Chinese is an added advantage as will require to liaise with Chinese speaking customers.

**Education**:

- Degree in Business/Marketing or related fields**Work experience**:

- Minimum five to eight years’ experience in a similar role
- Minimum two to three years’ experience in a managerial capacity
- #LI-MY1



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