Customer Service L Chat Support L Shift Rotation L

**OPEN FOR FRESH GRADUATE WITHOUT EXPERIENCE (Training provided)** **Responsibilities**: - Handling inbound chat support in a timely manner. - Perform the required call verification process prior updating customers' information or providing account information. - Identify and handle customers' enquiries completely and accurately with confidence. **Job...

**Responsibilities**: - Respond to customers' general queries, complaints/feedbacks in a timely and accurate way - Assist and resolve customers' inquiries with their mobile subscriptions, mobile plans, contract, mobile devices and monthly payments issues - Manage customer complaints and feedbacks accordingly **Requirements**: - SPM and above or...

**LOCATION**:KL Sentral **JOB SCOPE**: - Handle and assist customers’ general inquiries via chat support system. - Taking ownership to solve challenges faced by customers and clients' partners. - Exceeding customer expectation in terms of customer service & accurate information. - Working in a team to achieve the required KPI elements and...

Calling all social media enthusiasts and customer service superstars! We're on the hunt for exceptional Chat Support Representatives to join our dynamic team at a cutting-edge technology company. If you're passionate about helping others, have a knack for solving problems, and love engaging with people online, this is your chance to make a real...

#BuildYourDreamWithUs ***: The Customer Care Consultant (CCC) role is to resolve customer complaints via livechat. The CCC is required to greet customers warmly and ascertain the problem. The CCC is also required to assist customers in their inquiries. **DUTIES AND RESPONSIBILITIES**: - Professionally Interact with customers via live live chat (end to end...

The Live Chat Support Representative is responsible for delivering high-quality customer support via live chat, providing solutions to inquiries, and ensuring customer satisfaction. This role requires excellent communication skills, a strong understanding of our products and services, and the ability to manage multiple conversations simultaneously. Pay:...

Understand customer enquiries and ensure they are answered or routed through the appropriate support channel - Manage customer escalations and ensure that these are answered, tracked, and escalated as required - Perform all procedures accurately, including following project documented call flows, work processes, data entry requirements, and complaint...

**JOB SCOPE**: - Handle and assist customers’ general inquiries via chat support systems for social media eg, FB, Insta. - Taking ownership to solve challenges faced by customers and clients' partners. - Exceeding customer expectation in terms of customer service & accurate information. - Working in a team to achieve the required KPI elements and...

**[Social Media Chat Customer Service] We're waiting for you!** **(Chinese Needed)** **Location**: KL Sentral **24-hour shift system**: No more traffic jams or crowded LRT! **Work 4 days, rest 3 days**: More time to spend with family. **Qualifications**: - Diploma/Degree (1 year of customer service experience) - SPM (3 years of customer service...

**Job Details**: - Understand customer enquiries and ensure they are answered or routed through the appropriate support channel - Manage customer escalations and ensure that these are answered, tracked, and escalated as required - Perform all procedures accurately, including following documented call flows, work processes, data entry requirements, and...

**Position**:Chat Support(SNS Project) **Location**: KL Sentral **Experience**: Fresh Graduates **Language proficiency required**: Japanese Native or JLPT N1/N2 **Salary**: Native-RM8800 + Complexity allowance RM1000 + Housing allowance RM200 Non Native - RM6900+ Complexity allowance RM1000 **Time**: 24/7 any 9 hours 5 working days/week **Position...

**Job Descriptions**: - Deliver excellent customer service and manage the needs of our customers (guests and part. - Understand customer enquiries and respond via applicable channels**:Mandarin (Local) Live Chat Support.**: - Understand customer enquiries and ensure they are answered or routed through the appropriate support channel. - Manage customer...

_**Job Type: Permanent**_ - **Job Location: KL Sentral (Nearby LRT KL Sentral Station)**_ - **Salary : RM9,000 - RM10,000 + KPI Allowance + Shift Allowance + House Allowance **_ - **Visa and Employment fully provided by company**_ **DUTIES AND RESPONSIBILITIES**: - Manage customer escalations and ensure that these are answered, tracked, and escalated as...

**DUTIES AND RESPONSIBILITIES**: - Manage customer escalations and ensure that these are answered, tracked, and escalated as required - Perform all procedures accurately, including following documented call flows, work processes, data entry requirements, and complaint management processes - Ensure all SLAs are met accordingly - Demonstrate a strong customer...

*Location:* KL Sentral *Job De ription:* - Address players' in-game i uiries an - rovide effective solutions. - Resolve complaints, sugg stions, a - consultations r - ted to th - ame. - Engage wi h players to collect fe - ack and enha their overall satisfacti - Monitor and report any gam - nomalies or issues. - Work closel with techn - l teams to...

Understand customer enquiries and ensure they are answered or routed through the appropriate support channel - Manage customer escalations and ensure that these are answered, tracked, and escalated as required - Perform all procedures accurately, including following documented call flows, work processes, data entry requirements, and complaint management...

We are seeking an exceptional Native Japanese-speaking Chat Support Navigator to join our dynamic team at a cutting-edge technology company. Your primary mission will be to provide exceptional customer service and support to our valued users, ensuring a seamless and satisfying experience on our platform. **Responsibilities**: - Provide real-time chat...

Are you a dynamic individual fluent in Vietnamese and passionate about providing exceptional customer support? We are seeking a talented Chat Support Representative to join our team and elevate our customer service experience to new heights. As a crucial member of our support team, you will play a pivotal role in assisting and engaging with our diverse user...

**DUTIES AND RESPONSIBILITIES**: - Manage customer escalations and ensure that these are answered, tracked, and escalated as required - Perform all procedures accurately, including following documented call flows, work processes, data entry requirements, and complaint management processes - Ensure all SLAs are met accordingly - Demonstrate a strong customer...

**CUSTOMER SERVICE ASSOCIATE** **Roles**: - Attend to incoming calls promptly, courteously in a competent and professional manner - Maintains customer records by updating account information - Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to...