Live Chat Support

#BuildYourDreamWithUs ***: The Customer Care Consultant (CCC) role is to resolve customer complaints via livechat. The CCC is required to greet customers warmly and ascertain the problem. The CCC is also required to assist customers in their inquiries. **DUTIES AND RESPONSIBILITIES**: - Professionally Interact with customers via live live chat (end to end...

The Live Chat Support Representative is responsible for delivering high-quality customer support via live chat, providing solutions to inquiries, and ensuring customer satisfaction. This role requires excellent communication skills, a strong understanding of our products and services, and the ability to manage multiple conversations simultaneously. Pay:...

Calling all social media enthusiasts and customer service superstars! We're on the hunt for exceptional Chat Support Representatives to join our dynamic team at a cutting-edge technology company. If you're passionate about helping others, have a knack for solving problems, and love engaging with people online, this is your chance to make a real...

Job Summary: We are seeking a highly motivated and customer-centric individual to join our team as a Mandarin-Speaking Social Media Chat Support Specialist. As a vital member of our customer support team, you will be responsible for providing exceptional service and support to users on various social media platforms. Your primary focus will be assisting...

We are looking for highly skilled and enthusiastic Vietnamese-speaking individuals to join our dynamic team as Chat Support Representatives. As a Chat Support Representative, you will be responsible for providing exceptional customer service and resolving inquiries through chat support channels. This is an exciting opportunity to work with an innovative tech...

**DUTIES AND RESPONSIBILITIES**: - Manage customer escalations and ensure that these are answered, tracked, and escalated as required - Perform all procedures accurately, including following documented call flows, work processes, data entry requirements, and complaint management processes - Ensure all SLAs are met accordingly - Demonstrate a strong customer...

**Job Descriptions**: - Deliver excellent customer service and manage the needs of our customers (guests and part. - Understand customer enquiries and respond via applicable channels**:Mandarin (Local) Live Chat Support.**: - Understand customer enquiries and ensure they are answered or routed through the appropriate support channel. - Manage customer...

We are seeking an exceptional Native Japanese-speaking Chat Support Navigator to join our dynamic team at a cutting-edge technology company. Your primary mission will be to provide exceptional customer service and support to our valued users, ensuring a seamless and satisfying experience on our platform. **Responsibilities**: - Provide real-time chat...

Understand customer enquiries and ensure they are answered or routed through the appropriate support channel - Manage customer escalations and ensure that these are answered, tracked, and escalated as required - Perform all procedures accurately, including following project documented call flows, work processes, data entry requirements, and complaint...

**Position**:Chat Support(SNS Project) **Location**: KL Sentral **Experience**: Fresh Graduates **Language proficiency required**: Japanese Native or JLPT N1/N2 **Salary**: Native-RM8800 + Complexity allowance RM1000 + Housing allowance RM200 Non Native - RM6900+ Complexity allowance RM1000 **Time**: 24/7 any 9 hours 5 working days/week **Position...

Are you a dynamic individual fluent in Vietnamese and passionate about providing exceptional customer support? We are seeking a talented Chat Support Representative to join our team and elevate our customer service experience to new heights. As a crucial member of our support team, you will play a pivotal role in assisting and engaging with our diverse user...

**Description** We are seeking a dedicated and customer-oriented individual to join our team as a Social Media Chat Support(Vietnam Speaking). In this role, you will be responsible for providing exceptional customer support through various social media channels. You will play a key role in maintaining our brand reputation and ensuring customer...

**Description** We are seeking a highly motivated and customer-centric individual to join our team as a Social Media Chat Support (Thai Speaking). In this role, you will be responsible for providing excellent customer service and support via various social media platforms. As a telecom company, we value the importance of building strong relationships with...

**OPEN FOR FRESH GRADUATE WITHOUT EXPERIENCE (Training provided)** **Responsibilities**: - Handling inbound chat support in a timely manner. - Perform the required call verification process prior updating customers' information or providing account information. - Identify and handle customers' enquiries completely and accurately with confidence. **Job...

Do you love connecting people and have a knack for solving problems? Are you passionate about a thriving online community and want to be at the forefront of it? This is your chance to join a dynamic team and become a Digital Bridge Builder! **About the Role**: We're seeking a talented and multilingual individual to join our fast-paced Chat Support team....

Position: Mandarin-Speaking Chat Support Representative Job Summary: We are currently seeking a highly motivated and customer-oriented individual to join our dynamic team as a Mandarin-speaking Chat Support Representative. In this role, you will primarily be responsible for assisting our users with their inquiries and providing excellent service via our...

**JOB SCOPE**: - Handle and assist customers’ general inquiries via chat support systems for social media eg, FB, Insta. - Taking ownership to solve challenges faced by customers and clients' partners. - Exceeding customer expectation in terms of customer service & accurate information. - Working in a team to achieve the required KPI elements and...

Job Description: We are currently seeking a talented and customer-focused Social Media Chat Support Specialist who is fluent in Thai to join our team. As a Social Media Chat Support Specialist, you will be responsible for providing exceptional customer service through various social media channels. In this role, you will engage with customers and address...

Are you a social media-savvy individual with a passion for helping others? Do you excel at providing exceptional customer service and have a knack for problem-solving? If so, we have the perfect opportunity for you! As a Social Media Chat Support Specialist at our dynamic and innovative company, you will be at the forefront of our online community, engaging...

Understand customer enquiries and ensure they are answered or routed through the appropriate support channel. - Manage customer escalations and ensure that these are answered, tracked, and escalated as required. - Perform all procedures accurately, including following clients documented call flows, work processes, data entry requirements, and complaint...