Officer, Reservations

1. Answer phone calls and attend to guests' requests to book rooms or events at the hotel. 2. Making reservations for guests' based on the various requirement. 3. Checking the availability of rooms. 4. Processing payments and sending reference details to guests. 5. Sorting out any issues that may arise with bookings or reservations. 6. Selling and...

1. Answer phone calls and attend to guests' requests to book rooms or events at the hotel. 2. Making reservations for guests' based on the various requirement. 3. Checking the availability of rooms. 4. Processing payments and sending reference details to guests. 5. Sorting out any issues that may arise with bookings or reservations. 6. Selling and promoting...

Job Summary / Purpose: To effectively and efficiently handle and convert all reservation inquiries and ensure accurate booking information is ascertained and communicated to the operational team; to ensure customer delight and to support the achievement of the hotel. 1. To ensure that all reservations are recorded by following the established SOP with full...

**Reports To**: - Manager, Revenue Management **Role Purpose**: - Responsible and accountable for flight inventory of MASwings flights i.e. PSO sectors, Charter etc. **Key Accountability**: - To update flight plan/frequency/rotation in Altèa Inventory according to flight schedule seasonal change i.e. Northern Summer and Northern Summer. - To update...

Good command in English, Bahasa Melayu; Mandarin is advantage. - Register guests and assigns rooms. Accommodates special requests whenever possible. - Assists in pre-registration and blocking of rooms for reservations. - Thoroughly understand and adheres to proper credit, check - cashing, and cash handling policies and procedures. - Understands room status...

Requirements: - Diploma/ Degree in Hospitality or any other related certificate. Experience more than three (3) years in Hotel front desk supervisory experience, handling cash, accounting procedures, and general administrative tasks. Able to write, read and communicate in English and Malay. Mandarin/ Chinese speaking is an added advantage. Extremely...

As a Hospitality Intern you will have the unique opportunity to rotate between three crucial departments: Housekeeping and Front Office and F&B operation. This internship program is designed to give you a holistic understanding of the hotel operations and a well-rounded experience in the field of hospitality. **Housekeeping Executive Intern...

**Qualifications & experience**: - Degree in Business Administration. - Experienced in administration and billing field. **Tasks & responsibilities** - Responsible for the timely and accurate input of all data entry into property information system. - Responsible for the timely and accurate generation of billings. - Responsible in compiling and filing...

Full Job Description Directly supervises all front office personnel and ensures proper completion of all front office duties. Directs and coordinates the activities of the front desk, reservations, guest services, and telephone areas. Prepare monthly reports and budget for front office department. FRONT OFFICE MANAGER DUTIES AND RESPONSIBILITIES: - Trains,...

Perform all check-in and check-out tasks - Manage online and phone reservations - Inform customers about payment methods and verify their credit card data - Register guests collecting necessary information (like contact details and exact dates of their stay) - Welcome guests upon their arrival and assign rooms - Provide information about our hotel, available...

**Position Title**: - Officer, Ticketing Operations **Reports To**: - Executive, Ticketing Operations **Position Summary**: - To perform Reservations & Ticketing functionalities, provide appropriate solutions/products to all walk-in customers with highest degree of courtesy in a manner to ensure sales targets and procedures are adhered all time. **Key...

Reservation responsibilities: a. Help clients identify their ideal travel products/services based on their suggestions and requirements. Negotiate any customizations or modifications requested and accommodate to the best level possible and within company policy. b. Provide end to end service while organizing a trip from booking the tickets, reserving the...

**Reports To**: - Executive, Ticketing Operations **Position Summary**: - To perform Reservations & Ticketing functionalities, provide appropriate solutions/products to all walk-in customers with highest degree of courtesy in a manner to ensure sales targets and procedures are adhered all time. **Key Accountability**: - Process booking, Ticketing &...

1. Ensure Outstanding customer care at all times. 2. Maintains a friendly, cheerful and courteous demeanour at all times. 3. Courteously and accurately answers inquiries from potential guests and accepts hotel reservations. 4. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. 5. Uses suggestive...

We are looking for a Front Office (Guest Service Assistant) to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks. Below is the requirements for your reference: - Checking guests in and out. - Receiving and managing reservation - Verifying guests' payment methods during check-in. - Providing customer service...

We are looking for a Spa Receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks. Below is the requirements for your reference: - Checking guests in and out for spa treatments - Receiving and managing reservation - Verifying guests' payment methods during check-in for treatments - Providing...

Manage reservations and bookings (flight/hotel), ensuring accuracy and completeness of customer information - Responsible to support the ticketing process, including issuing tickets, processing reissues, and calculating fares in compliance with industry standards and regulations - Able to adapt any urgent changes of booking and solve all the problem...

Responsibilities: - Handling office tasks, such as filing, generating reports and presentations, setting up for meeting and reordering supplies. - Providing real time scheduling support by booking appointments and preventings conflicts. - Making travel arrangements, such as booking ticket flights, car and making hotel and restaurant reservations. - Sceering...

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of...

Personal Assistant to GM With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels &...