Service-sales-director-wq-apac-ams

5 days ago

Kuala Lumpur, Malaysia Hach Full time

**Responsibilities**:
**Job Title: Service Sales Director (WQ APAC), AMS**

Reports To: General Manager, After Market sales

Position Location: Malaysia

**Danaher Corporation** is an $ 20 billion company that designs, manufactures and markets products and services with strong brand names, proprietary technologies and major market positions. Driven by strong core values and a foundation provided by the Danaher Business System, Danaher's associates are pursuing a focused strategy aimed at creating a Premier Global Enterprise.

Danaher operates globally with about 50% of its revenues derived from outside the United States. The Company has significant operating businesses headquartered in Europe and has greatly expanded its operating presence in Asia over the past several years. Danaher is a well-capitalized business, which has historically used available cash flow to fund acquisition activity. Our consistent success is the direct result of our people and the Danaher Business System (DBS). DBS has evolved from a collection of manufacturing improvement tools into a philosophy, set of values and series of management processes that collectively define who we are and how we do what we do. Today, our DBS tools are designed to help us excel in areas of GROWTH, LEADERSHIP and LEAN.

**WATER QUALITY PLATFORM**

**CORE RESPONSIBILITIES**:
Drive Organizational Objectives around 4 broad objectives:

- Sales - Core growth, Sales funnel expansion, Acquisition of new customers followed with

effective service commercialization implementation
- People - Build a strong team by attracting, coaching, retaining and developing best in class

talent
- Process - Drive customer satisfaction while delivering business results by leveraging DBS

tools and processes (e.g. Funnel Management / Daily Management/ Visual Management /

Problem Solving Process / PD action planning)
- System - Identify systems needed, implement systems and ensure utilizations of various

systems (Service Max, SFDC, Oracle etc.) for growth and customer satisfaction
- Evaluate the current service sales activities to identify areas of strength and assess those activities

that must be improved to meet the demands of current service sales, as well as future aggressive

growth expectations from Spares and Service Contract sales.
- Monitor technological changes, market trends, competitive products/pricing, and be a key participant in identifying and analyzing the products (service contracts offerings, pricing etc.) to be developed for and channeled to the marketplace.
- Achieve revenue objectives set forth by senior management by disseminating the budgeted

performance goals and implementing effective service commercialization (pricing, offering, reach etc.) considering various customers’ requirements followed with value selling philosophy, sales funnels and action plans.
- Coordinate, prepare and implement sales and expenditure budgets; monitor actual vs. budgeted

performance, implement corrective measures as appropriate; report goal accomplishment and variance analysis monthly.
- Lead and develop team by establishing annual goals; hiring and training new associates; and coaching, monitoring and appraising individual performance through the use of policy deployment tools and improving processes with a focus on kaizen and continuous improvement
- Design and implement standards of accountability for others in the organization that can be used to focus, guide and set high standards of performance for others to achieve business results
- Liaison with Global and Cross Opco leaders to learn best practices around process, systems, talent, service commercialization and able to implement for his/her function.

Team Size: Direct reports include 6 Managers with total team of ~25 associates.

**EXPERIENCE**:
the following areas:

- Experience as regional representative of an appropriate size Western multinational office or sales subsidiary, including managing to revenue and margin goals, with P/L experience and

international reporting.
- Able to set and pursue a goal of sales revenue and profit maximization.
- Must have operating company leadership experience of an appropriate scale. Experience in B2B industry in Inside Sales function is highly preferred
- Able to deal effectively with, and present convincingly to regional/global corporate headquarters to get the support and resources necessary to successfully build the regional business.
- Business strategy creation and commercial sales experience. Familiar with and capable of leading a business focused high-quality products and services.
- Must be a capable and effective communicator. Adept at influencing people with diverse interests, objectives, agendas.
- Sense of ownership - a strong desire to make a personal contribution to the success of the overall company.
- Ability to gain respect through stature, presence and strong leadership skills. Skilled at
- maintaining effective relationships with the key executives of ea

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