Customer Training Project Manager Asia Pacific

5 days ago

Kuala Lumpur, Malaysia GE Gas Power Full time

**Roles and Responsibilities**
- Provide over-all leadership for the successful offering and execution of Customer Training Projects
- Act as Customer Training point of contact for the assigned region
- Work with Regional Operations team, the Customer and Gas Power Training Team to coordinate overall training offering (R0 to R3) and execution (R4) with respect to quality, scope, expectations, schedule and financials in accordance with the Delegation of Authority process.
- Understand and communicate contractual training requirements, including scope and any non-standard requirements to assigned Instructors
- Stakeholder management: Customer, Gas Power-Training, regional operations teams and other GE as well as External parties
- Support instructor and product training leaders preparedness and help coordinate and or ensure successful procurement of equipment shipping, visas, translations, manual creation, acquisition of customer site specific material including drawings and software.
- Work to implement, improve and drive consistent processes and methodologies within the assigned scope
- Manage project budget and schedule, control risks and enhance margin
- Manage the as sold change order process for scope changes and quote updates within the assigned region
- Manage regular ITR project reporting and mid-long-term project forecasting
- Build strong relationship with Gas Power Regional operation teams

**Required Qualifications**
- Bachelor's degree or 5 years equivalent experience in technical, operational or education discipline
- Minimum of 3 years of experience in the power generation industry
- Demonstrated project management skills and passion for Project Management
- Proven Customer Centric Mindset
- Ability to speak, read and write fluent English
- Skilled at leading in a multi-location matrix organization; capable of influencing and leading cross functional team members despite limited authority
- Proven manage multiple complex issues in parallel
- Ability to manage details across multiple customers and projects
- Ability to influence and gain commitment at all levels of the organization

**Desired Characteristics**
- PMP Certification, Project Management Leadership Program (PMLP) Graduate, or another Project
- Management training
- Ability to speak, read and write fluent Chinese
- Experience with GE commercial processes, speak same language as sales/comm ops GE Operations experience (i.e. Services, Engineering, Commercial)
- Communication skills, both written and oral
- Understanding of commercial finance with proficiency in excel
- At least three years of experience working in training or Power Generation Services
- At least three years of project management / leadership experience
- Demonstrated ability to think strategically and to develop and execute strategic plans; results oriented
- Excellent written and oral communication skills to convey technical concepts to business and technical personnel
- Excellent presentation skills to an audience with a wide range of experience levels
- Process-focused with Quality experience (Six Sigma Greenbelt certified preferred)

**Additional Information**:
**Relocation Assistance Provided**:No

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