Reservation and Revenue Management Director

7 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Plaza Premium Group Full time

We are looking for a seasoned Reservation and Revenue Management Director to lead our global reservations team at the Plaza Premium Group. In this role, you will be responsible for overseeing the daily operations of the reservation department, ensuring efficient and accurate processing of bookings.

You will develop and enforce reservation policies, procedures, and standards, manage and resolve customer feedback related to reservations, and monitor reservation trends to provide data-driven insights to management.

Key responsibilities include:

  • Set performance goals and conduct regular appraisals.
  • Communicate corporate strategies and ensure alignment with departmental objectives.
  • Manage shift schedules to ensure 24/7 coverage and operational efficiency.

We offer a comprehensive compensation package, opportunities for growth and development, and a fast-paced, global work environment.



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