Customer Service Operations Manager
3 hours ago
About Agensi Pekerjaan Great Pyramid Sdn Bhd:
A leading logistics provider with a significant presence in Malaysia, our client specializes in integrated logistics services including freight forwarding, supply chain management, and contract logistics.
Job Overview:
- We are seeking an experienced Customer Service Operations Manager to supervise daily customer service functions.
- You will coordinate interactions with customers, suppliers, vendors, and warehouse operations to ensure seamless communication and delivery.
- Responsibilities include accepting new job assignments from management and collaborating with the internal team on implementing new customer requirements.
Requirements:
- Candidates must possess a minimum of SPM/STPM or a basic degree.
- A certification in Basic Supervision is preferred.
- Fluency in English is essential for written and verbal communication.
- Bilingual candidates proficient in Mandarin are welcome to apply for roles dealing with Mandarin-speaking countries.
- Proficiency in Microsoft Office and Excel is required.
Estimated Salary Range: MYR 3,500 - 5,000 per month (dependent on experience and qualifications).
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