Customer Service Operations Manager

3 hours ago


Bukit Mertajam, Penang, Malaysia Agensi Pekerjaan Great Pyramid Sdn Bhd Full time

About Agensi Pekerjaan Great Pyramid Sdn Bhd:

A leading logistics provider with a significant presence in Malaysia, our client specializes in integrated logistics services including freight forwarding, supply chain management, and contract logistics.

Job Overview:

  • We are seeking an experienced Customer Service Operations Manager to supervise daily customer service functions.
  • You will coordinate interactions with customers, suppliers, vendors, and warehouse operations to ensure seamless communication and delivery.
  • Responsibilities include accepting new job assignments from management and collaborating with the internal team on implementing new customer requirements.

Requirements:

  • Candidates must possess a minimum of SPM/STPM or a basic degree.
  • A certification in Basic Supervision is preferred.
  • Fluency in English is essential for written and verbal communication.
  • Bilingual candidates proficient in Mandarin are welcome to apply for roles dealing with Mandarin-speaking countries.
  • Proficiency in Microsoft Office and Excel is required.

Estimated Salary Range: MYR 3,500 - 5,000 per month (dependent on experience and qualifications).



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