Strategic Client Growth Manager
4 weeks ago
Company Overview: Global International Brand, a leading player in the market, is expanding its team to drive business growth and customer satisfaction.
Salary: RM 8,500 - RM 9,000 per month, depending on experience and performance
Job Description: As a key member of our sales team, you will be responsible for managing and growing a portfolio of clients through email and phone calls. Your main objective is to promote available products and services to clients, handle new client leads, and provide excellent customer service.
Main Responsibilities:
- Develop and maintain strong relationships with existing clients to increase retention rates and upsell opportunities
- Identify and pursue new business opportunities through prospecting and lead generation
- Collaborate with internal teams to ensure seamless communication and efficient resolution of customer queries
- Conduct regular client reviews to assess satisfaction levels and implement improvement plans
- Stay up-to-date with industry trends and competitor activity to inform sales strategies
Required Skills and Qualifications:
- Bachelor's Degree (any field) or Diploma (any field)
- Client handling experience in the financial services sector is highly desirable
- Excellent oral and written skills in English and Malay
- Ability to multitask and maintain high-level organization
- Outstanding communication and interpersonal skills
- Excellent computer literacy
Benefits:
- A competitive remuneration package plus performance-related rewards
- Health insurance and additional benefits
- Opportunities for career development and international training
- A dynamic work environment with a multicultural team
Others:
- The successful candidate must be able to start immediately and commit to a full-time role (9:00-18:00 weekdays)
- Incentives are offered upon meeting performance targets
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