Customer Service Agent

**Job Description岗位职责：** - 负责客户在线咨询答疑，针对客户咨询需求，提供有效解答 - 与有关部门保持良好的沟通与合作 - 在客户服务和准确信息方面超越客户的期望。 - 团队合作以实现所需的 KPI 元素和 SLA **入职要求：** -...

**Role: Customer Support-** **Customer Experience Agent** **Role Type: Initial 12 months and Extendable Contract** **Job Location**:First Avenue, Petaling Jaya, Selangor** **Job Description (JD)** - Provide quality customer support (24/7) through LiveChat and Digital channels for our customers. - Monitor various company communication channels including...

Answers inbound calls/chats and makes outbound calls, as necessary - Evaluate problems and complaints of the callers and provide proper solutions to them - Respond to the needs of customers and provide personalized service - Provide information on the company’s products or services and generate interest in the offer - Upsell products and services -...

Guest Service Agent A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall...

**Responsibilities**: **Salary**: RM2000 + RM200 KPI Allowance Location - Ara Damansara **Job Types**: Contract (2 months) (Upon completion 2 months will be given additional RM1000) Working Days: 5 days a week (2 days off, rotational) Working Hours: 9.00 am - 9.00 pm (Rotational shift) JOB DESCRIPTION: - Handling all outbound calls pertaining to...

Answers inbound calls/chats and makes outbound calls, as necessary - Evaluate problems and complaints of the callers and provide proper solutions to them - Respond to the needs of customers and provide personalized service - Provide information on the company’s products or services and generate interest in the offer - Upsell products and services -...

Company Overview R-logic is a Singapore based company established in 1999 with operational presences in Singapore, China, India, Malaysia and Indonesia. R-logic provides a full range of customer care services covering all aspects reverse logistics solutions from front end customer services to back end operations to global MNCs. Our product of services covers...

**Requirements**: - Strong communication and interpersonal skills - Able to communicate **fluently in English & Bahasa Malaysia**: - Experienced in Telecommunication, E-Commerce, BPO, Call Centre, Banking is preferred **Responsibilities**: - Handling incoming calls and enquiries from customers with demonstration of excellent customer service skills to...

**Requirements**: - 2 years of call center experience required. - Willing to work at Bandar Sunway. - Full vaccinated + booster. - Open to fresh graduates. **Responsibilities**: **Job Description**: - Provide good customer services and maintain good rapport with customers. - Identify and escalate issues appropriately. - Handle customer inquiries and...

Did you know KONE moves over one billion people every day? We employ over 60,000 driven professionals in over 60 countries worldwide joined together by a shared vision. As a global leader in the elevator and escalator industry, it is our mission to improve the flow of urban life. Why this role? In KONE to support the business performance excellence, KONE...

**Key responsibilities**: - Fluent in Mandarin and English languages. - Excellent listening and verbal communication skills to accurately convey messages between parties. - Proficient in various interpretation techniques such as simultaneous interpretation - Awareness of cultural nuances and sensitivity to cultural differences to ensure accurate...

**Job description**: - Handle daily operations for both export and import airfreight shipments. - Verification of the completeness and accuracy of all forwarding document - Coordinate the routing of import and export with local and oversea agents. - Liaise with clients and agents with proper HS Codes and duty/tax amount. - Track and trace shipments and...

**Position**: Customer Service (Agent Care Executive) **Salary**: RM 2,800 - RM 3,500 **Location**: Asia Jaya, PJ **Working Days**: Monday - Friday ( 10.00am - 7.00pm / 1.00pm - 10.00pm ) ; _Rest on weekend once a month_ - Provide operational support to clients by answering calls and online queries, and provide technical solution to the issues. - Identify...

**Company Description** Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 18,000 trained professionals in a worldwide network of over 350 locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and...

**Responsibilities**: - Improve customer service experience, create engaged customers and facilitate organic growth - Take ownership of customers issues and follow problems through to resolution - Continuously develop and improve service procedures, policies and standards - Keep accurate records and document customer service actions and discussions -...

Company Description Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 18,000 trained professionals in a worldwide network of over 350 locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and...

**Company Description** Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 18,000 trained professionals in a worldwide network of over 350 locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and...

Ticket sales agents provide initial service to customers, sell travel tickets and fit the reservation offer to customers' queries and needs. It has overlapping missions, quality objectives and business purposes. It provides integration of our customer responsiveness, empowerment, planning, process focus, marketing and knowledge management we become less...

JOB DESCRIPTION: Supervise day-to-day operations in the customer service department. Respond promptly to customer inquiries and resolve customer complaints. Provide accurate, valid and complete information by using the right methods/tools. Introduce company products and services to customers when necessary. Implement effective customer service procedures,...

Did you know KONE moves over one billion people every day? We employ over 60,000 driven professionals in over 60 countries worldwide joined together by a shared vision. As a global leader in the elevator and escalator industry, it is our mission to improve the flow of urban life. Why this role? In KONE to support business performance excellence, KONE...