Hotel Booking Support

2 weeks ago


George Town, Penang, Malaysia Teleperformance Malaysia Full time

Job Details

  • Location: Livingston Tower, George Town, Penang
  • Shift : 5 working days

Responsibilities

  • Log customer interactions in our system for proper documentation
  • Followup with customers as appropriate
  • Review customer's account to identify and offer products that will benefit the customers (Sales Representative)
  • Participate in team meetings and strategize on team performance improvement
  • Participate in oneonone coaching sessions with direct manager to strategize on individual performance improvement

Qualifications:

  • Bachelor's degree or Diploma in any discipline
  • Fluency in written and spoken English and Mandarin/Cantonese
  • Experienced or interest in a BPO, Customer Service, and/or Sales
  • Willing to relocate to Penang
  • Willing to work rotational shift

Pay:
RM3, RM4,000.00 per month

Benefits:

  • Health insurance
  • Opportunities for promotion
  • Professional development

Schedule:

  • Rotational shift

Supplemental pay types:

  • Overtime pay
  • Performance bonus

Ability to commute/relocate:

  • George Town: Reliably commute or planning to relocate before starting work (required)

Education:

  • Diploma/Advanced Diploma (required)

Language:

  • English (required)
  • Mandarin (required)
  • Cantonese (preferred)

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