Hotel Booking Support
2 weeks ago
Job Details
- Location: Livingston Tower, George Town, Penang
- Shift : 5 working days
Responsibilities
- Log customer interactions in our system for proper documentation
- Followup with customers as appropriate
- Review customer's account to identify and offer products that will benefit the customers (Sales Representative)
- Participate in team meetings and strategize on team performance improvement
- Participate in oneonone coaching sessions with direct manager to strategize on individual performance improvement
Qualifications:
- Bachelor's degree or Diploma in any discipline
- Fluency in written and spoken English and Mandarin/Cantonese
- Experienced or interest in a BPO, Customer Service, and/or Sales
- Willing to relocate to Penang
- Willing to work rotational shift
Pay:
RM3, RM4,000.00 per month
Benefits:
- Health insurance
- Opportunities for promotion
- Professional development
Schedule:
- Rotational shift
Supplemental pay types:
- Overtime pay
- Performance bonus
Ability to commute/relocate:
- George Town: Reliably commute or planning to relocate before starting work (required)
Education:
- Diploma/Advanced Diploma (required)
Language:
- English (required)
- Mandarin (required)
- Cantonese (preferred)
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