Head of Performance Management

1 week ago


Subang Jaya, Selangor, Malaysia CelcomDigi Full time

We are on a lookout for a Head of Performance Management that will be responsible to lead the development and implementation of performance management strategies, system, processes that drive the overall organizational performance

Responsibilities:

Performance Analysis and Insights:

  • Analyze business performance data to identify trends, opportunities, and areas for improvement within the commercial and revenue-generating functions.
  • Develop comprehensive performance reports and dashboards to inform decision-making processes.
  • Provide deep analytical insights and actionable recommendations to senior management to optimize business performance.
  • Strategy Development and Implementation:
  • Collaborate with the CEO and other senior executives to develop performance management strategies aligned with the company's goals.
  • Implement and oversee performance improvement initiatives to enhance revenue growth and operational efficiency.
  • Continuously monitor the impact of implemented strategies and adjust as necessary to ensure desired outcomes.

Team Leadership and Management:

  • Lead, mentor, and develop a high-performing team of 3-4 analysts and performance managers.
  • Foster a culture of continuous improvement, collaboration, and innovation within the team.
  • Set clear performance expectations and provide regular feedback and development opportunities.

Stakeholder Collaboration:

  • Work closely with cross-functional teams, including marketing, sales, enterprise business, Home & Fibre, finance, and technology operations, to align performance management efforts with broader business objectives.
  • Communicate complex analysis and insights effectively to non-technical stakeholders.

Reporting and Communication:

  • Prepare and present detailed performance reports and insights to the CEO and other senior leaders.
  • Ensure timely and accurate reporting of key performance indicators (KPIs) and other metrics.

Skill/ Experience

  • Minimum 12 years of solid experience in performance management, strategy, or consulting background
  • Preferably candidates from that have telco experience
  • Strong strategic thinking and leadership skills
  • Excellent communication, presentation & interpersonal skills
  • Strong proficiency in data analysis and performance management tools
  • Strong problem-solving skills and the ability to work in fast paced environment
  • Ability to influence and drive change across the organization

We invite enthusiastic and driven professionals to apply for this exciting opportunity. If you are passionate about performance management and looking to make a meaningful impact, we would like to hear from you


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