Customer Support Specialist

**Job Title**: L1 Support Specialist for Core Banking Solution **Location**: KL/Selangor, Malaysia **Working Hours**: 8 PM - 7 AM As an L1 Support Specialist for our Core Banking Solution, you will be the first point of contact for our clients and responsible for providing first-level support. **Key Responsibilities**: - **Incident Management**: Handle...

Job Title: L1 Support Specialist for Core Banking SolutionLocation: KL/Selangor, MalaysiaWorking Hours: 8 PM - 7 AMAs an L1 Support Specialist for our Core Banking Solution, you will be the first point of contact for our clients and responsible for providing first-level support.Key Responsibilities:- Incident Management: Handle and resolve incidents related...

Looking for a career in the Banking Industry? Our Client is an International Bank looking to hire customer service advisors to support their global operations. Provide exceptional telephone customer service in a timely manner whilst maintaining healthy relations with clients. Play a supporting role in educating our customers around products and alternative...

Job Responsibilities: - Provide exceptional customer service both online and on-site, ensuring customer satisfaction and loyalty. - Address customer inquiries, complaints, and issues efficiently through various digital platforms and in-person interactions, offering prompt and professional resolutions. - Coordinate and manage customer bookings, ensuring a...

Looking for a career in the Banking Industry? Our Client is an International Bank looking to hire customer service advisors to support their global operations. Provide exceptional telephone customer service in a timely manner whilst maintaining healthy relations with clients. Play a supporting role in educating our customers around products and alternative...

**Looking for a career in the Banking Industry? Our Client is an International Bank looking to hire customer service advisors to support their global operations.** - Provide exceptional telephone customer service in a timely manner whilst maintaining healthy relations with clients. - Play a supporting role in educating our customers around products and...

**Looking for a career in the Banking Industry? Our Client is an International Bank looking to hire customer service advisors to support their global operations.** - Provide exceptional telephone customer service in a timely manner whilst maintaining healthy relations with clients. - Play a supporting role in educating our customers around products and...

This is a full-time on-site role as an Implementation Specialist. The Implementation Specialist will be responsible for the day-to-day tasks associated with implementing software solutions for clients. This includes analyzing client needs, ensuring customer satisfaction, and providing excellent communication and customer service throughout the implementation...

Quality Assurance Specialist - Customer Service Team Job Summary: As a Quality Assurance Specialist within our customer service team, you will play a crucial role in ensuring that our customers receive exceptional service and support throughout their shipping experience. You will be responsible for monitoring and assessing interactions between our customer...

**Job Highlights**: - Accessible via public transport - near LRT Bukit Jalil - **FREE **Shuttle Service - Training will be provided. - Rotational Shift (5 days of working, 2 days off). **Requirements**: - SPM, Diploma /Bachelor's Degree in equivalent course. - At least 6 months - 1 year of experience as a Customer Service Representative/Executive. -...

_**Looking for a career in the Banking Industry? Our Client is an International Bank looking to hire customer service advisors to support their global operations.**_ - Provide exceptional telephone customer service in a timely manner whilst maintaining healthy relations with clients. - Play a supporting role in educating our customers around products and...

_**Looking for a career in the Banking Industry? Our Client is an International Bank looking to hire customer service advisors to support their global operations.**_ - Provide exceptional telephone customer service in a timely manner whilst maintaining healthy relations with clients. - Play a supporting role in educating our customers around products and...

**Responsibilities**: **Sales Support**: - Assist the sales team in issuing/checking invoices (correct format & items), collecting payments, and verifying the completeness of relevant documents before passing them to the appropriate departments. - Collaborate with the finance team to ensure timely and accurate invoicing and payment processing. - Ensure...

**Responsibilities**: **Sales Support**: - Assist the sales team in issuing/checking invoices (correct format & items), collecting payments, and verifying the completeness of relevant documents before passing them to the appropriate departments. - Collaborate with the finance team to ensure timely and accurate invoicing and payment processing. - Ensure...

**Job Summary** - Responsible for providing exceptional customer support and assistance to merchants in an online environment - This role involves addressing merchant and supplier inquiries, resolving complaints, and ensuring a positive experience for involved parties. **Responsibilities** - Issue Resolution: Investigate and resolve customer complaints and...

Job Summary Responsible for providing exceptional customer support and assistance to merchants in an online environment This role involves addressing merchant and supplier inquiries, resolving complaints, and ensuring a positive experience for involved parties.Responsibilities Issue Resolution: Investigate and resolve customer complaints and issues in a...

Responsibilities:Sales Support: Assist the sales team in issuing/checking invoices (correct format & items), collecting payments, and verifying the completeness of relevant documents before passing them to the appropriate departments. Collaborate with the finance team to ensure timely and accurate invoicing and payment processing. Ensure sales team input...

**Profiles that do not meet the requirements will not be considered.** - Provide exceptional telephone customer service in a timely manner whilst maintaining healthy relations with clients. - Play a supporting role in educating our customers around products and alternative digital banking platforms. **Requirements**: - Graduate / SPM with minimum of 1 year...

_Do you enjoy providing high quality banking services that make customers feel valued? Join our Banking Contact Centre today._ - Our contact centres provide a good entry point into the financial services industry and offer tailored development programmes to support career advancement._ - On a day-to-day basis you will be speaking to upwards of 80 customers a...

**Responsibilities: - ** - Provide VIP support. - Route problems to internal 2nd and 3rd level IT support staff. - Coordinate and manage relationships with vendors and support staff that provide hardware / software / network problem resolution. - Administer and provide User account provisioning. - Use the Incident Management System to document and manage...