Key Account Executive

Job Description:

QA Lead engineer to maintain the quality management system and ensure that a company's products and processes meet established quality standards by identifying shortfalls, developing corrective measures, and implementing quality control systems to reduce customer complaints.

Responsibilities:

• Customer requirements
• Customer Complaint Management
• Management System Compliance and Documentation Management
• Internal and External audit
• New Product/Process Introduction Compliance
• Provide guidance, briefing and training

Requirements:

• Education: Bachelor's Degree in any engineering field.
• Preferred 4-6 years of working experience in the QAQC field in the manufacturing sector.
• Understanding of 8D Problem Solving Tools.
• Good problem-solving and decision-making skills.
• Knowledge in SPC, Sampling Plan, APQP, Engineering Change.
• Strong communication skills, strong leadership, and handling of measurement equipment.
• Experience in a fast-moving high-technology manufacturing environment.
• Able to read and write Mandarin as the role requires the candidate to deal with Mandarin speaking clients.
• Good understanding and awareness of ISO 9001 requirements.
• Lead auditor skill in Quality Management System standards will be an added advantage.
• Knowledge in ISO 14001 and OHSAS 18001 will be an advantage.
• Strong data analysis skills, preferably having an advanced level in MS Excel.
• Can work independently with minimum supervision.

Technical Sales Engineer (Klang Valley / Southern)

Summary:

Seeking proactive and results-driven Technical Sales Executives to join our team. Incumbent will have to analyze customer needs, provide technical support, generate sales leads, as well as contribute to business growth. The ideal candidate should have strong technical background knowledge, excellent communication skills, and a passion to exceed sales targets within the CNC Machines and Cutting Tools domain.

Responsibilities:

1. Customer Engagement and Technical Support
2. Business Development and Sales
3. Sales Forecasting and Analysis
4. Relationship Management
5. Travel and Communication

Qualifications:

• Professional Certificate, Diploma, or Degree in Engineering, Business Administration, or related field.
• Proficiency in Bahasa Malaysia and English is required. Ability to converse in Mandarin is an added advantage.
• A proven track record of achieving and surpassing sales targets.
• Familiarity with CNC cutting tools and machines is highly desirable.
• Strong communication and presentation skills.
• Results-oriented mindset with a passion for driving business growth.

Requirements:

• Willingness to travel frequently within Malaysia.
• Valid driver's license and access to reliable transportation.
• Self-motivated and able to work independently.
• Exceptional interpersonal and relationship-building skills.

Summary of the Position:

Account executive should be able to recognize opportunities and turn leads into long-lasting partnerships. You'll be responsible for managing customer relationships, as well as preserving and expanding our customer base by understanding their individual needs and recommending products or services that maximize value. You will also assist in developing sales strategies through sales data analysis. You should be an adaptable, knowledgeable multi-tasker with strong communication skills.

• Help deliver promotions successfully
• Manage customer claims
• Price proposal

Competencies and Skills required:

• A minimum of JLPT N2 proficiency is required (for Japanese speaking position).
• Excellent communication and presentation skills in English, Bahasa Malaysia, and Mandarin will be an added advantage.
• Proactive, result-oriented, and analytical.
• Team player.
• Good in Excel and PowerPoint.

Experiences and Qualifications:

• Candidate must possess at least a Degree in any field.
• 1-2 years of working experience in a sales role.

Summary of the Position:

We are currently embarking on our journey to become a "lighthouse" factory, which implements advanced manufacturing and is AI-driven under Industrial 4.0. We have an opening for an Industrial Programmer. Are you the right one?

• Develop, test, and deploy software solutions.
• Ensure responsiveness of software application.
• Ensure the security aspect of software application.
• Debugging and fixing software bugs.
• Designing and developing APIs, and modular software applications.
• Keeping abreast with the latest technologies, and changes in the programming languages and/or frameworks.

Competencies and Skills required:

• Intermediate to advanced knowledge in C#, ASP.NET MVC, MySQL.
• Proficiency in computer software applications, i.e. Macro Excel Function, VBA.
• Basic knowledge in network configurations, TCP/IP Protocol, and sockets.
• Ability to use git repos for code management (GitLab, GitHub, etc.).
• Good understanding of multi-threaded programming to avoid deadlocks and race conditions.
• Ability to implement any form of security features into software applications.
• Perform unit testing and write clean and manageable code.
• Attention to detail, and good problem-solving skills.

Qualifications and Experience:

• A degree in software engineering, computer science, information technology, information systems, computer engineering, or similar.
• Diploma level but with experience in MES application is highly encouraged to apply.

Warehouse Operators:

Warehouse operators handle all duties pertaining to the processing, organizing, and packing of goods that are sent to warehouses for storage and shipment.

• Perform marking and labeling section activity according to working instruction.
• Verify the tools information and quantity and do marking.
• Packing the cutting tools.
• Gum the printed label on packaging box.
• Inspection to ensure the information on printed label and marking on tools is correct.
• Handle picking and keeping stock in warehouse.
• Maintain the warehouse and working station in a tidy state and clear away packing material and debris.

Competencies and Skills required:

• Good mathematic skills.
• Able to write, speak and understand simple English; other languages (Bahasa Malaysia) are a plus.

Qualifications and Experience:

• Candidate must possess at least a Certificate in any course.
• At least 2 years of experience in the Manufacturing Environment is an added advantage.

MUST HAVE:

Must have good eyesight and flexible fingers.

Responsible to ensure the production process delivers high-quality products in the most profitable manner.

• Deliver high-quality product.
• Improve and optimize production output.
• Communicate, coach, and provide necessary support to the team.
• Reporting and analysis.
• Document all the related details in a systematic manner.

Skills and Qualifications:

• Strong organizational, leadership, communication, and interpersonal abilities, together with a results-driven approach.
• Good practical experience with MS Office.
• Must be a team player and proactive to provide solutions and suggest ideas when necessary.
• Self-motivated, efficient problem solver, and a strong work ethic.
• Ability to create and adhere to production processes.
• Ability to write reports legibly and accurately.
• Basic IT knowledge.

Education & Experience:

Engineering or Diploma (5-year experience), Bachelor Degree in engineering or other relevant area will be a bonus.

Proven 2+ years' experience of working as Production Supervisor or related to a similar position.

Experience in a leadership position, such as group leader, demonstrates leadership abilities and may improve opportunities.

• Provides machine service solutions to clients.
• Provides training to the clients (when needed).
• Liaise with machine principles as needed in reflecting client's needs on spare parts requirements.
• Establish service scheduling and follow-through on the progress.
• Assist in customer relationship management areas such as but not limited to networking, relationship building, and quotation generation.

Requirements:

• Candidate must possess at least a Professional Certificate, Diploma in Technical or equivalent.
• Required language(s): Bahasa Malaysia, English.
• At least 1 Year of working experience in the related field is required for this position.
• Knowledge in CNC machine troubleshooting, service, and repair is essential.