Eksekutif (Call Centre)

6 months ago


Petaling Jaya, Malaysia Mercantile Shared Services Sdn Bhd Full time

_**KELAYAKAN**_
- Gaji: RM 1 700 - RM2 500 sebulan + Komisyen
- Kelayakan: Diploma
- Jenis Kontrak: Penuh waktu
- Kategori: Servis Pelanggan / Pusat Panggilan
- Kemahiran Bahasa: Bahasa Malaysia / Bahasa Inggeris
- Jantina: Semua Jantina
- Lokasi Kerja: Kelana Jaya (Kenderaan awam LRT Glenmarie)
- Kerakyatan: Rakyat Malaysia sahaja
- **TUGASAN KERJA**_
- Mengendalikan panggilan masuk yang berkaitan dengan pertanyaan
- mengenai perkhidmatan Syarikat, pelantikan taklimat / kaunseling,
- status permohonan pelanggan, dan sebagainya.
- Mengekalkan kualiti perkhidmatan pelanggan yang tertinggi,
- berurusan bijaksana, untuk menyelesaikan aduan pelanggan,
- pujian dan pertanyaan dan mengikut prosedur yang sesuai.
- Melaksanakan susulan panggilan pelanggan jika perlu.
- Melaksanakan apa-apa tugas lain, sebagaimana yang diarahkan oleh
- Ketua Jabatan.
- Menilai status kewangan pelanggan.
- Anggarkan masa pembayaran balik hutang yang diberikan jumlah
- hutang, kadar faedah, dan dana yang ada.

Pay: RM1,700.00 - RM2,500.00 per month


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