Mandarin Speaking Technical Support Team Lead

**Responsibilities**: - Provide high-quality technical support on Coda's platform to our users, in-house developers, and partners across the globe through various communication channels. - Monitor, handle, and resolve technical and functional queries from key stakeholders across all regions and geographical locations. - Managing multiple cases at one...

Technical Support Specialist (Mandarin speaking) **What We Do** At Coda, we break down barriers between publishers and their audiences by thinking outside of the app. Coda is trusted by 300+ top digital content publishers - including industry giants Activision Blizzard, Bigo, Electronic Arts, Riot Games, and Zynga - to grow revenue, profit margins, and...

_We are a fast-growing SaaS company in the EdTech space, operating mainly in Southeast Asia. With more than 2000 schools as customers, our mission is to revolutionize early childhood education through technology and provide innovative solutions to our customers. _ Position Overview We are looking to hire an awesome Customer Support Team Lead based in Kuala...

We are a fast-growing SaaS company in the EdTech space, operating mainly in Southeast Asia. With more than 2000 schools as customers, our mission is to revolutionize early childhood education through technology and provide innovative solutions to our customers._ **Position Overview** We are looking to hire an awesome **Customer Support Team Lead **based in...

Location: KL Sentral, Kuala Lumpur - Shift: 9:00am to 18:00 pm (Monday to Friday) **Overview** So what will you be doing as a Technical Troubleshooting Agent? **Your Responsibilities** - Accountable for closing customer inquiries regarding company products/services, customer's accounts and provide additional clarifications as requested by customers -...

**Position: Mandarin Speaking Customer Support (International ICT Project)** **Company Background: International ICT Project** **Location: Kuala Lumpur, Malaysia** **Tenure: Permanent** **Remuneration**: - Basic Salary: RM4,000 **Responsibilities**: As a Mandarin-Speaking Customer Support representative, you will be an essential part of our customer...

Responsibilities: - Leads, monitors, and supervises the team of 10 to 15 to achieve organization goals. - Identify areas for service improvement and make recommendations to the management team. - Assist in hiring process. - Manage scheduling and staffing requirements for the night shift to ensure adequate coverage and optimal team performance. - Process...

**Job Title**: Team Lead/Team Manager (Mandarin) **Professional fluency in English and Mandarin** **Overview** - **Language**: Mandarin + English - **Location**: KL, Malaysia - **Budget**: 5000RM to 6500RM - **Start Date**: ASAP **Responsibilities** - Lead, monitor, and supervise a team of 10 to 15 members to achieve organizational goals. - Identify...

pertaining to PCs, Laptops, and related products and services. - The position will require you to support the Hong Kong and Taiwan contact center in spoken and written English, Mandarin, and Cantonese. - Operational hours are currently 9am to 6pm Mondays to Fridays however, working towards 24/7 in the future. Skill Requirements: - Minimum SPM with good...

Role: Technical Lead Client: Insurance Working Mode: On Site **Job Type**: 12 months contract based & Renewable/Extendable Job Location: Jalan Ampang, Kuala Lumpur Experience: More than 7 years of experience as software engineer or similar role Open for locals Malaysia Citizen Only that can speak Mandarin **JOB DESCRIPTION** - Determining project...

**Job Description Summary**: The Team Lead will lead day-to-day activities required for the Technical Support Center (TSC) to properly handle customer issues. This includes growth and development of agents and specialists to include technical, collaborative, and customer service skills. In general, the Team Lead’s responsibilities are categorized into the...

**We're hiring Mandarin speaking Quality Assurance Lead** **Location : Kuala Lumpur, Malaysia** **QA Lead (Mandarin Spearking)** **Years of experience : 5 years** **Job Requirements**: - Junit, Jest and alike test automation tools - Selenium of equivalent E2E testing tools - White and Black Hat testing Design - Test planning and Quality control Review...

Salary: RM2,300.00 - RM3,500.00 EXCLUSIVE PERKS: A full scholarship awaits those who do not possess the highest Mandarin teaching certification. **Responsibilities**: - To teach and train Mandarin to non-native speakers of all ages. - Evaluate students’ performances, including grading homework assignments and making notes of how well students...

**Responsibilities**: - Participate in deployment of system including user requirement scoping, design, coding, testing and implementation. - Ensure the quality and delivery of the various products and solutions within estimated timeline. - Provide technical advice and recommendations for software solutions and practices. - Evaluate and adopt new...

We are seeking a dedicated and fluent Mandarin-speaking individual to join our team as a Chat Support Representative. As a Chat Support Representative, you will be responsible for providing exceptional customer service and technical support to Mandarin-speaking users via chat platforms. This role requires excellent communication skills, problem-solving...

Kuala Lumpur, Federal Territory of Kuala Lumpur- Work Type: Full Time- We are a fast-growing SaaS company in the EdTech space, operating mainly in Southeast Asia. With more than 1900 schools as customers, our mission is to revolutionize early childhood education through technology and provide innovative solutions to our customers. With a team of 60 talented...

**Position Overview**: We are currently seeking a dedicated and fluent Mandarin-speaking Customer Service Support representative. As a valuable member of the customer service department, you will play a pivotal role in delivering exceptional service to our Mandarin-speaking customers, ensuring their satisfaction and loyalty. **Benefits**: - Competitive...

We are seeking an attentive and goal-oriented person to join us as a Team Manager. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you! **Responsibilities**: - Leads, monitors, and supervises the team of 10 to...

This is Niharika from Eteam. We are hiring Mandarin speakers to work with one of our clients. Below are the job details Role - Technical Support - Mandarin Location - KL Sentral Type - Permanent Shift - 9am - 6pm Joining - 7th Aug Interview - Online interiew Minimum Diploma Holder major in **IT/Computer or Engineering** (Fresh Graduates or with...

**Responsibilities**: - Troubleshoot and resolve hardware and software issues - Document all technical issues and resolutions accurately - Escalate complex technical issues to the appropriate team members - Ensure excellent customer service and satisfaction at all times - Collaborate with other team members to improve processes and procedures **Job...