Customer Experience Executive

**Key Responsibilities**: - Attend outbound and inbound calls in courteous manner and provide excellent services to meet customer’s expectations and handle complaints effectively with confidence. - To attend admin functions - enquiry from CS & ASK mailbox. - Attend EZ Connect enquiry via Whatsapp diligently. - To handle returned agreement, RC request and...

To be responsible in handling Business Partners in the State/States with regard to Cuckoo Air Conditioning installation process and progress (end to end process). - To act as Fujicare Sdn Bhd liaison person with Business Partners and customers with regards to the Air Conditioning Rent -To - Own program by Cuckoo. - To effectively manned the respective States...

Assist in managing office supplies and inventory. - Handle incoming and outgoing mail and packages. - Answer and direct phone calls to the appropriate personnel. - Assist with scheduling appointments and meetings. - Maintain and update records and databases as needed. - Organize and file documents in an organized manner. - Prepare reports and spreadsheets as...

Investigate and resolve customer issues, striving to achieve first-contact resolution whenever possible. - Collaborate with relevant departments to resolve complex problems and ensure timely solutions. - Maintain accurate and organized installer records, interaction logs, and documentation. - Input and update the installer's information in the system. -...

To be responsible in handling Business Partners in the State/States with regard to Cuckoo Air Conditioning installation process and progress (end to end process). - To act as Fujicare Sdn Bhd liaison person with Business Partners and customers with regards to the Air Conditioning Rent -To - Own program by Cuckoo. - To effectively manned the respective States...

1) Key Responsiblity - Attend outbound and inbound calls in courteous manner and provide excellent services to meet customer’s expectations and handle complaints effectively with confidence. - To attend admin functions - enquiry from CS & ASK mailbox. - To handle returned agreement, RC request and to arrange to send redemption merchandise to customers. -...

To be responsible in handling Business Partners in the State/States with regards to Cuckoo Air Conditioning installation process and progress (end to end process). - To act as Fujicare Sdn Bhd liaison person with Business Partners and customers with regards to the Air Conditioning Rent -To - Own program by Cuckoo. - To effectively manned the respective...

**Fresh Grad is encouraged to apply!!!** **Client Company**: Non banking institution **Location**:Bandar Utama (Reachable by public transport) **Working hour**: Mon-Fri **Remunerations**:Up to Rm2,800 (include fixed allowances) **Job Scope**: ▪Attend outbound and inbound calls in courteous manner and provide excellent services to meet customer’s...

**Fresh Grad is encouraged to apply!!!** **Client Company**: Non banking institution **Location**:Bandar Utama (Reachable by public transport) **Working hour**: Mon-Fri **Remunerations**:Up to Rm2,800 (include fixed allowances) **Job Scope**: ▪Attend outbound and inbound calls in courteous manner and provide excellent services to meet customer’s...

**Responsibilities**: - Strategic Development: Develop and implement customer experience strategies that align with the company's goals, focusing on enhancing satisfaction, loyalty, and advocacy. - Customer Feedback Analysis: Regularly collect and analyze customer feedback across all touchpoints to identify areas for improvement. Implement changes to...

_**URGENT!**_ **Responsibilities**: - Achieve given sales target, prepare and present reports, proposals and sales - forecast in a timely manner. - Responsible for key accounts management, handling customer requirements and work with related support teams. - Develop sales strategies, plan, implement and monitor sales activities to achieve targeted sales...

Assist in managing office supplies and inventory. - Handle incoming and outgoing mail and packages. - Answer and direct phone calls to the appropriate personnel. - Assist with scheduling appointments and meetings. - Maintain and update records and databases as needed. - Organize and file documents in an organized manner. - Prepare reports and spreadsheets as...

Investigate and resolve customer issues, striving to achieve first-contact resolution whenever possible. - Collaborate with relevant departments to resolve complex problems and ensure timely solutions. - Maintain accurate and organized installer records, interaction logs, and documentation. - Input and update the installer's information in the system. -...

About The Job You will be the first point of contact and responsible for answering basic customer support questions, engagement, and satisfaction. We use Intercom as a Customer Support/CRM tool. **What you will do**: - Respond to product inquiries and issues in a timely manner - Identify and escalate second line support issues to the right channels (such...

**Company Description** ARA Experience is a fashion tech startup focused on providing modern brides with A Refreshing Alternative to traditional wedding dresses. Our interactive eCommerce platform utilizes virtual reality technology to create a unique and personalized experience for each bride, eliminating the stress of shopping for a wedding dress...

**Job Summary**: Cyber Security Instructor will be delivering comprehensive cybersecurity training program to various audiences including corporate, government, GLC, and individuals who are seeking to enhance their skillsets. **Key Responsibilities**: List the primary responsibilities and tasks that the employee will be expected to perform. Use bullet...

JOB HIGHLIGHTS *Work based at Bandar Sunway *Enthuasistic team to work *Career advancement **ROLES & RESPONSIBILITIES** **Daily Task** - Daily Update of Project Progress (TO-DO-LIST) to immediate superior. - Weekly report progress **Main Task** - Process and Prepare Purchase Order (System/ Manual) - Follow the order process requirements - Prepare MTO...

**Responsibilities** - Handle customer orders, inquiries, and complaints in a consistent, fast, friendly, and communicative manner, aligning with customer needs and our Business Rules and Service Offering policy. - Communicate assertively and cooperatively with sales/business units, supply chain, credit, and compliance to ensure timely communication,...

We are a STEM edu-tainment company that introduces children ages 5 to 15 years old to robotics and the coding concepts through the use of our patented robot building blocks and easy-to-use coding software. We are looking to expand our company with a smart, creative, and fun Marketing Executive to join our team! We are looking for an independent and driven...

**Salary Range 3.4k - 5.5k** **Responsibilities** - Handle customer orders, inquiries, and complaints in a consistent, fast, friendly, and communicative manner, aligning with customer needs and our Business Rules and Service Offering policy. - Communicate assertively and cooperatively with sales/business units, supply chain, credit, and compliance to ensure...