Operations Strategy

4 months ago


Kuala Lumpur, Malaysia AIA Full time

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.
- As pioneering innovators for over 100 years, we’re now transforming our organisation to be faster, simpler and more connected. Because we want to be even better equipped to develop digital solutions and experiences that help more people live Healthier, Longer, Better Lives._
- To get there, we need people with _
- tech/digital/analytics_
- expertise and passion to help develop positive, sustainable change through digitally enhanced experiences that will impact the lives of millions of people and create a healthier future for everyone._

If you believe in developing a better tomorrow, read on.

About the Role

1. Assisting Senior Manager in driving and paving analytics roadmap and charter to align and support business strategies through the usage of analytics rigor and methodologies.

2. Provision of business insights to drive data-driven business decision making for Operations Division, utilizing both internal database and externally sourced data.

3. Manage and monitor key business and performance metrics, conduct data investigations and analysis on data trends to improve customer experience, identify opportunities to drive efficiency and derive actionable management plan to stakeholders
- Maintain existing data solutions, reports & dashboards, and identify and act upon opportunities to improve process flow, performance, and technical efficiencies
- Design/Perform business-oriented, comprehensive, accurate reporting system/ Analysis to monitor the performance of business, to locate risk and to discover potential business opportunities
- Perform in-depth analysis and observations on portfolio and collaborate cross-functionality to identify opportunities for business growth
- Collaborate closely with business users to understand requirements, design, and develop a data model, dashboard, reports that best fits the users' needs
- Lead analytics framework development and strengthen the use of analytics across the Operations division, plan, execute and manage Analytics and BI projects.
- Use visualization tools such as PowerBI, Tableau, Excel or PowerPoint to present large amounts of information in ways that are universally understandable and easy to interpret by business users.
- Prepare and present findings to senior management in a logical, concise, and articulate manner.
- Ensure discipline in documentation of assumptions, observations, and findings.
- Exercise sound judgment while analyzing and interpreting data to ensure a high level of data integrity, accuracy, and timeliness in reporting.
- Supporting in continuous development of self-service BI/Analytics/Reporting Platform for end users
- Manage management reporting to regional office and any reports required from local regulator
- Support in developing, driving and coordinating a consolidated business strategy, and actively participate in supporting strategy implementation
- Identify and analyze strategic opportunities across Operations; identify gaps and actions required to deliver these strategies
- Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives._



  • Kuala Lumpur, Malaysia BID Operations Full time

    At BID Operations, we are passionate about supporting our clients in their journey towards success. Our mission is to empower you to thrive by handling the essential yet time-consuming aspects of your business operations, allowing you to concentrate on strategic growth and innovation. What sets us apart is our commitment to understanding our customer’s...

  • Director, Strategy

    4 months ago


    Kuala Lumpur, Malaysia Hatch Asia Consulting Pte Limited Full time

    Unifying Purpose, Shaping Careers. We believe in a world where organizational strategies are brought to life; when everyone finds value in their work by aligning organizational purpose with people, where we inspire a meaningful and impactful future.  Hatch Asia has been appointed as the executive search partner for a leading government technology and...


  • Kuala Lumpur, Malaysia BID Operations Full time

    This is a key role in driving the growth and profitability of our brand including customer acquisition and retention. Your role is to focus on the local market initially with the opportunity to develop this into a global role. Due to growth, we are looking to hire an ambitious Digital Acquisition Marketing Manager to take our digital customer acquisition to...


  • Kuala Lumpur, Malaysia Bitget Full time

    Bitget are a top-tier digital assets exchange platform with over 50 countries' global footprints, and aim to be the portal that transcends Web2 and Web3, connects CeFi and DeFi, and bridges the vast web of crypto. - Top 1 platform for copy trading globally - Top 5 derivatives trading globally - 8+ million registered users - 1K+ employees in over 38...

  • HR Manager

    4 months ago


    Kuala Lumpur, Malaysia BID Operations Full time

    **Human Resources Management**: - Establish effective communication and collaboration with HQ HR ensures that all the HR practices at local level align with the broader organizational strategies and goals. By relaying important information, feedback, and local insights to HQ, the HR Manager should adapt HQ strategies to fit the local context, ensuring that...


  • Kuala Lumpur, Malaysia HSBC Full time

    -Job description **Business: Markets and Securities Services Operations (MSSO)** **Open positions: 1** **Role Title: Strategy and Change Analyst - Operations Optimisation (OpOp)** **Global Career Band: G6** **Location **_(Country / City)_**: Malaysia** **Recruiter Name**: Durrga Silvarajah** **Why join us?** Operations Optimisation (better known as Op...

  • Commercial Strategy

    3 months ago


    Kuala Lumpur, Malaysia Lotuss Malaysia Full time

    Play a key role in supporting brand transition exercise - Accountable for delivering insight to inform & support a wide range of projects in order to simplify range, lower prices, or reduce complexity / cost for our Customers and Supplier Partners - Play a key role in strategy formulation, collaborate with both internal and external stakeholders, and work in...


  • Kuala Lumpur, Malaysia GE Vernova Strategy Full time

    Essential Functions/Responsibilities: - Drives business development in the region, delivering orders targets - Execute the commercial strategy in the region, focusing on customer segmentation, differentiation, and key stakeholder access. - Execute the growth strategy of Consulting Services with a focus on Asia), via consulting engagements aligned with the...


  • Kuala Lumpur, Malaysia TikTok Full time

    Responsibilities TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo. Why Join Us At TikTok, our people are humble, intelligent, compassionate and creative. We create to...

  • Funding Associate

    5 months ago


    Kuala Lumpur, Malaysia BID Operations Full time

    **Company Overview**: BID Operations is a trusted partner in providing comprehensive technology, customer services, accounting & operations, and risk & compliance services to support our client's business growth. Our relentless focus on streamlining and simplifying processes ensures we meet our client's needs with exceptional efficiency. As a leading company...


  • Kuala Lumpur, Malaysia BID Operations Full time

    Join our team and be part of a dynamic and fast-paced environment where your digital marketing expertise will contribute to the growth and success of our fintech firm._ **Requirements**: **Responsibilities**: - Develop and Implement Digital Marketing Strategies: - Create and execute comprehensive digital marketing strategies to enhance brand awareness,...


  • Kuala Lumpur, Malaysia BID Operations Full time

    At BID Operations, we are passionate about supporting our clients in their journey towards success. Our mission is to empower you to thrive by handling the essential yet time-consuming aspects of your business operations, allowing you to concentrate on strategic growth and innovation. What sets us apart is our commitment to understanding our customer’s...

  • Data Analyst

    4 months ago


    Kuala Lumpur, Malaysia BID Operations Full time

    At BID Operations, we are passionate about supporting our clients in their journey towards success. Our mission is to empower you to thrive by handling the essential yet time-consuming aspects of your business operations, allowing you to concentrate on strategic growth and innovation. What sets us apart is our commitment to understanding our customer’s...


  • Kuala Lumpur, Malaysia BID Operations Full time

    We are seeking an experienced and dynamic HR Consultant oversee staff performance, administrative operations, and office management as location HR. This multifaceted role requires a strategic thinker with a strong background in HR management and efficient office operations. The HR Consultant will be responsible for fostering a positive work environment,...


  • Kuala Lumpur, Malaysia BID Operations Full time

    As a regional team leader, you will lead and inspire a team of talented recruiters, fostering a collaborative and high-performance culture. You will also work closely with the global team leader and internal stakeholders across the organization to understand hiring needs, develop recruitment strategies, and implement best...

  • Content Strategist

    4 months ago


    Kuala Lumpur, Malaysia BID Operations Full time

    **Overview**: As a Content Strategist, you will be instrumental in crafting and executing compelling content strategies that resonate with our audience and drive engagement. Your responsibilities will encompass market research, audience analysis, strategy development, content planning, creation, optimization, performance tracking, and data analysis. This...


  • Kuala Lumpur, Malaysia BID Operations Full time

    We are seeking a SEO & AdWords Coordinator to join our dynamic digital marketing team. As the SEO & AdWords Coordinator, you will be responsible for optimizing our website for search engines, managing Google AdWords campaigns, and improving our online visibility. **Key Responsibilities**: - Manage all aspects of Google Ads campaigns. - Create and optimize...

  • Content Manager

    4 months ago


    Kuala Lumpur, Malaysia BID Operations Full time

    Join our team and play a crucial role in shaping our brand's digital presence through engaging and informative content. With your expertise, you will contribute to enhancing customer engagement, driving business growth, and establishing our fintech firm as a thought leader in the industry. **Requirements**: **Responsibilities**: - Content Strategy...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Shell Business Operations Full time

    Senior Indirect Tax AdvisorJoin Shell Malaysia as a Senior Indirect Tax Advisor and play a key role in shaping the company's indirect tax strategy. As a member of the Shell Malaysia team, you will provide expert advice on indirect tax matters, ensuring fiscal compliance, effective risk management, and support for business objectives.Key...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Shell Business Operations Full time

    Senior Indirect Tax Advisor Join Shell Malaysia as a Senior Indirect Tax Advisor and play a key role in shaping the company's indirect tax strategy. As a member of the Shell Malaysia team, you will provide expert advice on indirect tax matters, ensuring fiscal compliance, effective risk management, and support for business objectives. Key...