Front Office Assistant

3 days ago


Petaling Jaya, Malaysia Thomson Hospitals Sdn Bhd Full time

To ensure all 'œCASH'
- are handled tactful and ensure all CASH collection is keep in 'œcash drawer'
- and locked at all times. - To be responsible for the shift/cashiers till closing and to maintain THIS's login password confidential. - To ensure the CASH and other collection via cheque, credit and debit card, wire transfer slip and etc are drop into the save box together with the collection report and Finance copy of the original receipt. - Must participate in shift rotation according to weekly work schedule as arrange by superior. To answer all telephone calls and inquiries in a prompt manner without delay. - Maintain regular and effective communication with other departments in the hospital to ensure the smooth operation. - To be available to handle and deal appropriately with all patient/next of kin and/or relative on their inquiries and /or disputes regards to charging and billing and attend to patients who are not able to make payment and to inform the Assistant Manager/Manager for further action and follow-up. - At all times, to maintain strict confidentiality of any information you may become aware of during the course of your duties which inclusive but not limited to hospital confidential documents and information and patient's personal data.

Thomson Hospital Kota Damansara (THKD) is the flagship hospital of TMC Life Sciences Berhad (TMCLS) with a wide array of specialties. Located in a prime alcove of Kota Damansara, THKD is well linked to Kuala Lumpur via road and also MRT. With the new MRT station (Kota Damansara) located just beside our hospital, it will be easier to reach us. We are in close proximity to established neighbourhoods, such as Tropicana, Mutiara Damansara, Damansara Perdana, Damansara Utama and Bandar Utama. THKD offers comprehensive medical care to the highest international standards through world-class facilities, fully equipped with innovative technology and excellent customer services. We received accreditation from the Malaysian Society for Quality in Health (MSQH) and the Reproductive Technology Accreditation Committee (RTAC), making us the trusted brand in medical health provider. Our modern facilities and infrastructure are matched only by the stellar dedication of our skilled medical personnel and allied healthcare staff. Advanced medical technologies become life-changing, often life-saving, equipment in the hands of over 100 trained medical and surgical consultants. Patients are treated holistically, with careful consideration of their physical, mental and emotional needs. The serene indoor ambiance, complemented by the soothing views of rolling greens of the neighbouring golf course, provide the perfect setting for healing and recuperation.

SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent


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