CRM Executive

3 days ago


Puchong, Malaysia Synergy XYZ Marketing Sdn Bhd Full time

Below are the job description for this position:

- **Client Servicing**_
- Coordinate and collect client brief from servicing / strategist team (Digital Marketing Specialist / Media Strategist / Content Strategist).
- Provide contest daily monitoring and weekly contest update on participant rate to client.
- Accommodate client expectation and fulfil ad-hoc inquiry.
- **Management of Database**:_
- Increase Database
- Update Customer Data
- Analysis & Reporting of Customer Data
- Consultation of Reporting
- **Brand Monitoring**_
- Manage social media community activities by capturing and analysing the appropriate social data / metrics, insights and best practice.
- Proposing new social data and metrics that are useful to the client and team.
- **Prepare Project Proposal**_
- Propose contest prizes according to client budget.
- Propose contest ideation by understanding current contest trend, target audience, best platform and suggest platform’s unique features to run the contest.
- Propose contest mechanic that is easy to understand by the target audience.
- Determine contest report metric and insights the client want to collect throughout the contest.
- **Project Planning**_
- Prepare contest terms and condition, SOP and FAQ.
- Prepare contest management SOP and workflow.
- Prepare SOP for prizes handling.
- Prepare contest crisis management.
- Prepare SOP on handling participants database.
- **Contest Management (Pre, Execution and Post)**_
- Live contest management.
- Daily contest result monitoring and manage potential crisis might arise during the contest.
- Reply contest PM according to FAQ.
- **Customer Service**_
- Attend customer enquiry before/after purchase
- Attend & resolve customer complaint
- Provide excellent customer experience journey
- **Marketing Activities**_
- Identify competitors and latest marketing activities happening in the market.
- Analyse, plan, and strategize CRM strategies according to different objectives. (E.g: Contest, promotion, survey & referral program)
- **Reporting**_
- Prepare contest reporting (contest outcome, participants details and etc.).
- Meeting and report presentation with client.

**Job Requirements**:

- Minimum 1 to 3 years’ experience in digital media, social media marketing or equivalent.
- Demonstrate social networking experience and social analytics tools knowledge.
- Knowledge of current social media trends.
- Knowledge of online marketing and good understanding of major marketing channels.
- Experiences various social media platforms, social media respective participants and how they can be deployed (Facebook, YouTube, Twitter, Flickr etc.).

**Job Types**: Full-time, Permanent

**Salary**: RM1,638.62 - RM4,936.89 per month

**Benefits**:

- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development

Schedule:

- Monday to Friday

Ability to Commute:

- Puchong (preferred)

Ability to Relocate:

- Puchong: Relocate before starting work (preferred)



  • Puchong, Malaysia NCT ALLIANCE BERHAD Full time

    **Key Responsibilities**: **CRM Strategy Implementation**: - Assist in the development and execution of the organization's CRM strategy. - Implement initiatives to improve customer satisfaction, retention, and engagement. **Data Management**: - Maintain accurate and up-to-date customer data within the CRM system. - Ensure data integrity, consistency, and...

  • CRM Administrator

    4 days ago


    Puchong, Malaysia 360 PLUS ONE COMMUNICATIONS SDN BHD Full time

    360 Plus One Communications Sdn Bhd main services is to provide online Provision Information Services including online data retrieval services, web-sites and online information. We also provide total event solution for event program to event management companies. We strive to provide the best solution and services to all our customers. We always find the...


  • Puchong, Malaysia Agensi Pekerjaan Carpe Diem Executive Sdn Bhd Full time

    _**URGENT!**_ **Responsibilities**: - Sell company products by establishing contact and developing relationships with prospects, recommending the right solutions. - Must be sales oriented mind-set with prior experience in sales & marketing field. - Plan and manage promotional events, including those organized by and with company partners. - Organize and...


  • Puchong, Malaysia Viskou Technology Sdn Bhd Full time

    **1.** **Customer Acquisition**: The CRM can focus on acquiring new customers by implementing strategies such as lead generation campaigns, referral programs, targeted marketing activities, and leveraging customer data to identify potential prospects. The goal would be to increase the customer base and hit acquisition targets. **2. Customer Retention**:...

  • Marketing Executive

    5 days ago


    Puchong, Malaysia KyoChon Sdn.Bhd Full time

    **We are looking for a Senior / Junior Marketing Executive who**: - Passionate about marketing, branding, social media and up-to-date with new trends in the market. - Good in planning, managing and monitoring overall marketing, communications, branding and promotion activities. - Loves brand image building and monitoring consistency and compliance of...


  • Puchong, Malaysia Victor Full time

    Job Function : Sales Location : Puchong, Selangor - Training is provided for career development - Incentives & bonus is given based on performance - Personal mentoring from top level management Description - Qualify leads from marketing campaigns as sales opportunities - Present our company to potential clients - Identify client needs and suggest...


  • Puchong, Malaysia MAZE CONCEPT (HQ) SDN. BHD. Full time

    **Responsibilities**: - Conceive and develop efficient and intuitive marketing strategies - Organize and oversee advertising/communication campaigns (social media, TV etc.), exhibitions and promotional events - Conduct market research and analysis to evaluate trends, brand awareness and competition ventures - Initiate and control surveys to assess customer...


  • Puchong, Malaysia Victor Full time

    Summary & Highlights Job Function : Sales Location : Puchong, Selangor - Training is provided for career development - Incentives & bonus is given based on performance - Personal mentoring from top level management **Description**: - Qualify leads from marketing campaigns as sales opportunities - Present our company to potential clients - Identify client...


  • Puchong, Malaysia Ingress Motors Centre Sdn Bhd Full time

    JD of CRM: - Use CRM tools to create audience segments to target relevant cohorts with appropriate campaigns. - Create and execute customer engagement/acquisition strategies in line with the company’s marketing and financial objectives. **Requirements**: Bachelor’s degree in Communications, Marketing or IT related focus. **Job Types**: Full-time,...


  • Puchong, Malaysia Nexmind AI Sdn Bhd Full time

    **Job Descriptions**: - Prepare proposal, presentation and Demo for customer. - Experience in using CRM system is preferred - Develop and execute strategic and tactical business plans and strategy - Build and manage relationships with the clients: - Contribute and work together with the operations team to ensure alignment in the business strategy - Follow...


  • Puchong, Malaysia Nexmind AI Sdn Bhd Full time

    **Job description** **Job Summary**: NexMind AI is actively seeking a dynamic and highly motivated Business Development Executive. As a key player in our team, the individual is to drive the expansion of our AI SaaS, NexMind AI. NexMind AI is an AI marketing platform that strives to facilitate our clients’ SEO efforts by automating their SEO effort and...


  • Puchong, Malaysia Nexmind AI Sdn Bhd Full time

    _**Job Summary**:_ NexMind AI is actively seeking a dynamic and highly motivated Business Development Executive. As a key player in our team, the individual is to drive the expansion of our AI SaaS, NexMind AI. NexMind AI is an AI marketing platform that strives to facilitate our clients’ SEO efforts by automating their SEO effort and generating AI...


  • Puchong, Malaysia Nexmind AI Sdn Bhd Full time

    **Job Descriptions**: - Prepare proposal, presentation and Demo for customer. - Experience in using CRM system is preferred. - Develop and execute strategic and tactical business plans and strategy. - Build and manage relationships with the clients. - Contribute and work together with the operations team to ensure alignment in the business strategy. -...

  • Operations Executive

    1 month ago


    Puchong, Malaysia Eco Group Full time

    We are looking for a Operations Executive who is responsible for overlooking the day-to-day operations of the company. They have to work on all work related to the business and all extended areas in which the business operates. Their tasks also involve ensuring that the operations are carried on smoothly and efficiently to meet the organizational goals and...


  • Puchong, Malaysia Unox (Asia) Sdn Bhd Full time

    **Market Development Specialist (Sales Executive)** **Job Description**: **Market Development Specialist** Job Responsibilities: - Report to Regional Sales Manager - Sell UNOX products by establishing contact and developing relationships with prospects, recommending the right solutions. - Plan and manage promotional events, including those organized by...

  • Sales Executive

    3 weeks ago


    Puchong, Malaysia MKA FOOD & BEVERAGE SDN BHD Full time

    Job Responsibilities: - Identify potential customers based on the assigned segment to penetrate the market to meet Enterprise Sale goal & target through consulting offering solutions to customers. - Build a professional relation and network with new and existing customers to expand the business to increase customer loyalty. - Provide market updates and...

  • Jr Account Executive

    4 weeks ago


    Puchong, Malaysia SV CARE MEDIC SDN BHD Full time

    **Job Title: Junior Account Executive** Are you a highly motivated and ambitious individual looking to kickstart your career in the dynamic world of sales and account management? We have an exciting opportunity for a Junior Account Executive to join our team at SV Care Group. As a Junior Account Executive, you will play a crucial role in driving sales...

  • Jr Account Executive

    2 hours ago


    Puchong, Malaysia SV CARE MEDIC SDN BHD Full time

    **Job Title: Junior Account Executive** Are you a highly motivated and ambitious individual looking to kickstart your career in the dynamic world of sales and account management? We have an exciting opportunity for a Junior Account Executive to join our team at SV Care Group. As a Junior Account Executive, you will play a crucial role in driving sales...

  • Sales Coordinator

    1 month ago


    Puchong, Malaysia GOSUN METAL MALAYSIA SDN BHD Full time

    Coordinate with Sales department on Purchasing, warehousing management, and some general affairs. Business assistant,assisting business to connect with customers **Sales Support**: Assisting the sales team with tasks such as preparing sales presentations, proposals, and contracts. - Order Processing: Handling order inquiries, tracking sales orders, and...

  • Marketing Executive

    1 month ago


    Puchong, Malaysia FAIZ ADIB ASYRAFF & IZZUDDIN Full time

    Responsibilities 1. Conceive and develop efficient and intuitive marketing strategies 2. Conduct market research and analysis to evaluate trends, brand awareness and competition ventures 3) Write copy for diverse marketing distributions (brochures, press releases, website material etc.) 4) Maintain relationships with panels to ensure collaboration in the...