Merchant Relations Executive
3 weeks ago
Actively identify potential merchants via cold-calling, contacts from the third-party agencies and various other channels
- Arrange appointments and present our company’s business proposition to relevant stakeholders of potential merchants
- Manage a group of third-party agencies tasked to acquire merchants on a nationwide scale
- Lead merchant onboarding process which includes system integration, troubleshooting system errors and staff training to ensure that transactions proceed seamlessly
- Responsible for developing and executing campaigns for merchant acquisition purposes
- Build strong rapport and work closely with key accounts, ensuring growing adoption, conversions and revenue generation
- Conduct periodic review of existing operational SOPs to further smoothen the entire merchant relations flow
**Qualifications Needed**
- Hold at least a diploma or bachelor’s degree (preferably in science and business) and possess own transport
- Impeccable work agility and adaptability to match or exceed the organization’s exponential growth rate
- Strong command of English, Malay and/or Chinese dialects, as well as excellent time management and great attention to detail
- Unparalleled thirst for knowledge and a positive can-do attitude
- Fierce multi-tasker effective in solo and team environment
- Composed, critical thinker when it comes to engaging merchants
- Knowledge and interest in fintech and payment services will be a strong plus
- Prior experience of working in the healthcare industry will be a strong plus as well
- Fresh graduates are welcome to apply
**Salary**: RM1,800.00 - RM3,500.00 per month
**Benefits**:
- Cell phone reimbursement
- Free parking
- Maternity leave
- Opportunities for promotion
- Professional development
Schedule:
- Day shift
Supplemental pay types:
- Commission pay
Ability to commute/relocate:
- Kuala Lumpur: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- Do you have a car to go about your daily duties?
**Education**:
- Diploma/Advanced Diploma (preferred)
**Experience**:
- Sales: 2 years (preferred)
**Language**:
- English (required)
- Chinese (preferred)
- Malay (preferred)
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