Client Servicing

In this role, you will play a crucial part in establishing and nurturing positive connections with our valued existing clients. CLIENT ONBOARDING - Participate in internal and onboarding meetings with the Sales Team to understand the client's package and requirements. - Reconfirm the client's signed package and communicate the necessary materials. - Discuss...

Developing and sustaining strong and trustworthy relationships with key clients. - Developing a thorough understanding of key clients' needs and requirements and preparing customized solutions. - Addressing and resolving key clients’ complaints and escalations - Basic data report analysis to conduct regular business review with clients. - Expanding...

Address client inquiries promptly and effectively. - Guide clients through a comprehensive investment journey to meet their Key Performance Indicators (KPIs). - Prioritize swift resolution of customer issues. - Facilitate a smooth onboarding process for clients. - Foster a positive customer experience. - Promote and communicate new features and ongoing...

Opportunity to be part of one of the fast growing companies **About Us** Bomstart is a fast-growing player within the digital marketing industry with a strong presence. We are currently looking for a Business Development Executive to join our growing team to grow the business together. - Build and expand sales - Work closely with business development team...

A Client Relations Executive is responsible for handling client inquiries, complaints, and feedback, ensuring client satisfaction, managing clients and identifying opportunities to upsell or cross-sell products or services. They build relationships with key employees among customers, create plans to address clients’ business needs, advise clients on...

**Company Description** Lapasar is a Business to Business (B2B) wholesale platform based in Petaling Jaya, Malaysia. We serve over 3,000 SMEs and corporations in Malaysia, focusing on FMCG goods distribution to thousands of retail clients nationwide. With our own warehousing, distribution, and financial services capabilities, we provide a comprehensive...

Salary: RM 1,800 - RM 2,000 Location: No. 7, Jalan PJU 10/10E, Saujana Damansara, Damansara Damai. Working days: Monday to Thursday (9am-6pm), Saturday & Sunday (9am - 5.30pm) 1. Understand clients' needs, goals, and challenges to provide appropriate product or service solutions. 2. Build and nurture strong relationships with existing clients to ensure...

**Industry : Packaging** **Overview**: The HR Manager will be the key player in developing and enhancing the workforce's capabilities, ensuring the company able to attract, develop, and retain the best talents. The HR manager will be responsible for overseeing various HR functions, including recruitment, training and development, performance management,...

**Industry : Packaging** **Overview**: The HR Manager will be the key player in developing and enhancing the workforce's capabilities, ensuring the company able to attract, develop, and retain the best talents. The HR manager will be responsible for overseeing various HR functions, including recruitment, training and development, performance management,...

**Position : Customer Service ( January Intake )** **Tenure: 6 months** **Working Location : Damansara Height** **Salary : Up to RM3000** - Make outbound call to existing and new customers. - Assist customers to sign up SKDS or guide them to sign up SKDS via phone. - Identify customers’ needs, clarify information, and offer suitable product / solution...

Our client is a leading international company that provides innovative solutions to their clients across multiple industries including Oil and Gas, Marine, Construction and Industrial and range from high pressure water cleaning, surface preparation, abrasive cutting and centrifugal pumping services. Good rewarding opportunity with career growth...

**Responsibilities**: 1. Communicate and explain basic information to the customer 2. Overcome concerns, resolving customer concerns through active listening, empathy, professionalism, and problem solving 4. Provide excellent support experience to customers via all relevant communication channels. 5. Identify customer's needs, researching any existing...

**Responsibilities** - Identify and assess customers’ needs to achieve satisfaction - Provide accurate, valid and complete information by using the right methods/tools - Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution - Keep records of customer interactions, process customer...

**Responsibilities** - Identify and assess customers’ needs to achieve satisfaction - Provide accurate, valid and complete information by using the right methods/tools - Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution - Keep records of customer interactions, process customer...

We are seeking a Customer Service Professional to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. **Responsibilities**: - Handle customer inquiries and complaints - Answering and screening incoming phone calls and transferring them efficiently to the appropriate...

Set up and manage booths at local artisan markets and events to showcase our products and services. - Engage with potential customers in person, conduct product demonstrations, and effectively communicate the value of our embroidery services. - Assist outlet artisans in closing sales, providing guidance on product features, customization options, and...

**Position : Customer Service Representative** **Tenure: 1 year contract (Renewable Basis)** **Working Hour: 8 AM - 5 PM** **Working Location: Damansara Height** **Salary : RM 3,000** - Make outbound call to existing and new customers. - Identify customers’ needs, clarify information, and offer suitable product / solution to customers. - Follow...

Manage the client dashboard to view any jobs that are coming through, and call the customer to confirm the appointment timing - Ensure that these jobs are picked up by our service professionals. If needed, call or Whatsapp them to ask them to pick up the job. - Assign the job to the service professional or accept the job on their behalf. - Coordinate with...

Coordinate and maximise the number of appointments, optimising the appointment with the veterinarians. - Manage the system of booster and check-up reminders with clients. Perform necessary reminders to customers with medical or surgical appointments. - Register, maintain and keep client information constantly updated - Replenish stationery and pantry refills...

**Position : Customer Service Representative** **Tenure: 1 year contract (Renewable Basis)** **Working Hour: 8 AM - 5 PM** **Working Location: Damansara Height** **Salary : RM 3,000 - RM 3,300** - Make outbound call to existing and new customers. - Identify customers’ needs, clarify information, and offer suitable product / solution to customers. -...