StS Service Delivery Lead

3 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia bioM?rieux BV Full time

bioMérieux BV is seeking a dedicated and results-driven StS Service Delivery Lead to lead our Shared Services team.

About the Role:

  • You will be responsible for leading the delivery of exceptional service to our customers by managing payment workflows and ensuring accurate and timely processing of invoices.

  • Excellent leadership skills and the ability to motivate and guide your team are essential to drive efficiency and effectiveness in our processes.

  • Collaboration with internal stakeholders and external partners is crucial to identify opportunities for process improvements and implement best practices.

  • Strong communication skills are required to provide excellent customer service and support.

Responsibilities:

  • Lead the delivery of exceptional service to our customers by managing payment workflows and ensuring accurate and timely processing of invoices.

  • Motivate and guide your team to drive efficiency and effectiveness in our processes.

  • Collaborate with internal stakeholders and external partners to identify opportunities for process improvements and implement best practices.

  • Provide excellent customer service and support.

Requirements:

  • Minimum 2-3 years of experience in Shared Services, Payable team, and SAP.

  • Business-level Korean language and English proficiency.

  • Leadership skills and ability to motivate and guide your team.

  • Strong customer service and collaboration mindset.



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