![FOREST CITY GOLF RESORT](https://media.trabajo.org/img/noimg.jpg)
Front Office Receptionist
1 week ago
- Check out guest at end of stay. Ascertain guest satisfaction, collect keys, post late charges and present bill to guest. Settle bill accurately through credit card or cash transaction.
- Reconcile all transactions at the close of each shift.
- Handle all guest interactions with the highest level of hospitality and professionalism, accommodate special requests whenever possible, resolve customer complaints, assist customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, inhouse events, directions, etc.
- Respond to all guest requests in an accurate and timely manner. Interaction with guest will be in person and by phone.
- Utilize a variety of computer systems to check guests in and out, run daily reports and select and block rooms for arriving guests.
- Accept reservations, changes and cancellations and answer guest calls and direct them appropriately in the absence of reservation staff.
- Any other duties and responsibilities as assigned by the immediate superior as and when necessary.
Pay:
RM1, RM2,500.00 per month
Benefits:
- Free parking
- Health insurance
- Maternity leave
- Meal provided
- Opportunities for promotion
- Parental leave
- Professional development
Schedule:
- Fixed shift
Supplemental pay types:
- Attendance bonus
- Commission pay
- Performance bonus
- Yearly bonus
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