Inside Sales Manager

3 weeks ago


Penang, Malaysia JAC Recruitment Malaysia Full time
Inside Sales Manager - B2B

A leading global provider of rugged and reliable enterprise-level technology solutions. Specializing in innovative products and services for industries such as healthcare, retail, manufacturing, transportation, and logistics is looking for a career minded Inside Sales Manager to be part of their team.

Key Responsibilities for Inside Sales Manager

Responsible for managing sales in the Philippines, Thailand, Malaysia, Singapore, Indonesia, India, Vietnam, Korea, ANZ, Australia, and Indonesia, with a primary focus on the SEA region. Directly manage Account Managers and Channel Managers at the first level of sales management, ensuring alignment with Zebra management policies and practices. Personal objectives encompass overseeing all sales resources reporting to the Sales Manager. Recognized as an excellent coach, facilitating sales success for others. Possess in-depth knowledge of the product portfolio and competitive landscape, effectively imparting this expertise to others. The Inside Sales Manager is tasked with generating scaled revenue and devising sales growth strategies, aligning with sales leadership. This role demands a leader with the skills and background to address short- and long-term growth, accountable for monthly, quarterly, and annual targets. Ideal for a passionate, high EQ professional with expertise in Inside Sales, to build an organization into a scalable and consistent model. Engage sales leaders to achieve an aligned go-to-market strategy for maximum coverage, growth, and return. Lead business planning, including quota setting, defining sales and channel strategy, and anticipating key account and customer needs. Develop strong relationships with corporate-level executives and industry influencers, and lead innovative marketing, service, and supply chain approaches. Lead the Inside Sales organization from inception, developing and executing an organizational strategy covering customer segments aligned with the go-to-market design. Continuously define and refine key sales processes for consistent operationalization and create clear execution plans to exceed business targets and scale. Collaborate with other sales leaders to develop a comprehensive sales coverage approach, maximize sales resources through territory planning, account segmentation, and allocation. Build relationships with internal sales teams and customers, drive and inspect operational processes, ensuring compliance with key sales tools. Collaborate with the Sales Enablement team to onboard new inside talent and refresh the Inside Sales team on solutions, industry knowledge, technical skills, and sales skills. Accountable for overall performance management and employee development for Inside Sales. Provide hands-on leadership for day-to-day operations, executing the charter and achieving key performance indicators while aligning with the company's longer-term strategic goals.Key Requirements:

Bachelor's or equivalent experience; advanced degree (e.g., MBA) commonly required. 8+ years of applicable work experience. Full knowledge of relevant business policies and practices; strong ability to energize and lead others. Strong leadership and people management skills, managing Inside Sales Reps and Channel Managers (ICHAMs) comprising 12-15 employees. Experience in the PC industry with a focus on B2B - consumer or enterprise sales, selling into B2B enterprises.
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