See more Collapse

L1 Customer Support Agent

1 month ago


Petaling Jaya, Malaysia Talreso Consultancy & Advisory Sdn. Bhd. Full time

**JOB SCOPE**:

- Act as first contact person for technical issues inquiries.
- Assist customers regarding any technical issues and provide excellent technical assistance for the customers (remote troubleshooting)

**REQUIREMENTS**:

- Minimum SPM
- No experience needed.
- **Able to work on rotational shift (Morning, afternoon and late-night shift)**

**Job Types**: Full-time, Fresh graduate

Pay: RM2,300.00 - RM3,200.00 per month

**Benefits**:

- Opportunities for promotion
- Professional development

Schedule:

- Rotational shift

Supplemental pay types:

- Commission pay
- Overtime pay
- Retention bonus

Application Question(s):

- Expected salary?
- Are you able to work on night shift?
- Can you start working on 5th June 2024?

**Education**:

- STM/STPM (preferred)


We have other current jobs related to this field that you can find below

  • Service Desk Agent

    2 weeks ago


    Petaling Jaya, Malaysia Hemmersbach GmbH & Co. KG Full time

    First Person to deal with IT related issues - Malaysia - Petaling Jaya, Selangor - Young professionals - Full-time **—** Your Benefits **—****: - Buddy program- Flat hierarchies- Health insurance- International environment- Job with purpose- Onboarding program**Your skills**: - Fluent Japanese & English - Excellent communication - L1 Remote Support...

  • Service Desk Agent

    2 weeks ago


    Petaling Jaya, Malaysia Hemmersbach GmbH & Co. KG Full time

    First Person to deal with IT related issues - Malaysia - Petaling Jaya, Selangor - Young professionals - Full-time **—** Your Benefits **—****: - Buddy program- Flat hierarchies- Health insurance- International environment- Job with purpose- Onboarding program**Your skills**: - Fluent Mandarin & English - Excellent communication - L1 Remote Support...


  • Petaling Jaya, Malaysia SRG Asia Pacific Sdn. Bhd. Full time

    Role Title : Customer Service L1 Service Associate - Work From Office mode - Location : 3rd floor, Infinite Centre, Unit L3-2, 1 Jalan 13/6, 46200 Petaling Jaya, Selangor. - Salary Package : up to RM4000 (Basic Pay), RM200 (R&R Allowance) - Medical & Hospitalization entitlement - Training is provided - Fully vaccinated applicants only - Able to start...


  • Subang Jaya, Selangor, Malaysia Talreso Consultancy & Advisory Sdn. Bhd. Full time

    JOB SCOPE: Act as first contact person for technical issues inquiries. Assist customers regarding any technical issues and provide excellent technical assistance for the customers (remote troubleshooting)REQUIREMENTS: Minimum SPM No experience needed.- Able to work on rotational shift (Morning, afternoon and late-night shift)Job Types: Full-time, Fresh...


  • Petaling Jaya, Malaysia Schlumberger Full time

    **About us** - We are a global technology company, driving energy innovation for a balanced planet. Together, we create amazing technology that unlocks access to energy for the benefit of all.- Our inclusive culture is the key to our success. We collaborate with our internal community of colleagues, alumni, and our valued external partners to support each...


  • Petaling Jaya, Malaysia ManpowerGroup Full time

    **Customer Support - Customer Experience Agent** **Responsibility**: Provide quality customer support (24/7) through LiveChat and Digital channels for our customers. Monitor various company communication channels including call center, social media, web enquiries, etc. and respond appropriately in a timely manner. Gather feedback from drivers and passengers,...

  • Customer Support

    3 weeks ago


    Petaling Jaya, Malaysia MyValiant Full time

    **The day-to-day activities**: - Provide 1st level investigation and timely escalations as required to respective teams to ensure proper root cause analyses, speedy resolution and customer satisfaction - Be a fast learner to execute new processes related to product launches, tactical campaigns, systems enhancements, process automation or channel...

  • Service Desk Agent

    2 weeks ago


    Petaling Jaya, Malaysia HEMMERSBACH Malaysia Sdn Bhd Full time

    Tasks: - Provide remote L1 Support to End Users; - Analyzing problem & putting correct resolution in place; - Troubleshooting and relating resolution procedures to non-technical end - users, - Opening, closing & monitoring of the incidents in the system during the complete incident lifecycle; - Monitoring the correct timelines (SLA) - Providing input toward...


  • Petaling Jaya, Malaysia Optimum Infosolutions (M) Sdn Bhd Full time

    **Role: Customer Support-** **Customer Experience Agent** **Role Type: Initial 12 months and Extendable Contract** **Job Location**:First Avenue, Petaling Jaya, Selangor** **Job Description (JD)** - Provide quality customer support (24/7) through LiveChat and Digital channels for our customers. - Monitor various company communication channels including...


  • Petaling Jaya, Malaysia Schlumberger Full time

    EMC Network Analyst L1 Petaling Jaya - Malaysia About us We are a global technology company, driving energy innovation for a balanced planet. Together, we create amazing technology that unlocks access to energy for the benefit of all.​ Our inclusive culture is the key to our success. We collaborate with our internal community of colleagues,...


  • Petaling Jaya, Malaysia Schlumberger Full time

    EMC Network Analyst L1 Petaling Jaya - Malaysia About us We are a global technology company, driving energy innovation for a balanced planet. Together, we create amazing technology that unlocks access to energy for the benefit of all.​ Our inclusive culture is the key to our success. We collaborate with our internal community of colleagues,...


  • Petaling Jaya, Malaysia ZOM-IN Full time

    **Get to know the Role**: - Own the customer issue resolution end-to-end; ensuring effective follow through and escalation to internal & external parties as necessary to resolve any issues from our customers **The day-to-day activities**: - Provide 1st level investigation and timely escalations as required to respective teams to ensure proper root cause...

  • Customer Support

    2 months ago


    Petaling Jaya, Malaysia TopNotch Full time

    **Job Details** - Salary : Min RM 2,000 - RM 3,000 - Fixed Shift Allowance : RM500 - Contract : 1 year (view to extension based on performance) - Must be willing to work on 24-hour-rotation shift. **Responsibility** - Provide quality customer support (24/7) through LiveChat and Digital channels for our customers. - Monitor various company communication...

  • Customer Support

    4 days ago


    Petaling Jaya, Malaysia TopNotch Full time

    **Job Details** - Salary : Min RM 2,000 - RM 3,000 - Fixed Shift Allowance : RM500 - Contract : 1 year (view to extension based on performance) - Must be willing to work on 24-hour-rotation shift. **Responsibility** - Provide quality customer support (24/7) through LiveChat and Digital channels for our customers. - Monitor various company communication...

  • Customer Support

    3 weeks ago


    Petaling Jaya, Malaysia TopNotch Full time

    **Job Details** - Salary : Min RM 2,000 - RM 3,000 - Fixed Shift Allowance : RM500 - Contract : 1 year (view to extension based on performance) - Must be willing to work on 24-hour-rotation shift. **Responsibility** - Provide quality customer support (24/7) through LiveChat and Digital channels for our customers. - Monitor various company communication...

  • Service Desk Agent

    2 weeks ago


    Subang Jaya, Selangor, Malaysia Hemmersbach GmbH & Co. KG Full time

    First Person to deal with IT related issues Malaysia Petaling Jaya, Selangor Young professionals Fulltime— Your Benefits —**: Buddy program Flat hierarchies Health insurance International environment Job with purpose Onboarding programYour skills:Fluent Japanese & English Excellent communication L1 Remote Support for Windows based environmentYour Tasks:...


  • Petaling Jaya, Malaysia Talreso Consultancy & Advisory Sdn. Bhd. Full time

    **JOB SCOPE**: - Act as first contact person for technical issues inquiries. - Assist customers regarding any technical issues and provide excellent technical assistance for the customers (remote troubleshooting) **REQUIREMENTS**: - Minimum SPM - No experience needed. - **Able to work on rotational shift (Morning, afternoon and late-night...


  • Petaling Jaya, Malaysia Talreso Consultancy & Advisory Sdn. Bhd. Full time

    **JOB SCOPE**: - Act as first contact person for technical issues inquiries. - Assist customers regarding any technical issues and provide excellent technical assistance for the customers (remote troubleshooting) **REQUIREMENTS**: - Minimum SPM - No experience needed. - **Able to work on rotational shift (Morning, afternoon and late-night...

  • L1 Customer Support

    2 weeks ago


    Subang Jaya, Selangor, Malaysia Talreso Consultancy and Advisory Full time

    JOB SCOPE: Respond to customers' general queries, complaints/feedbacks in a timely and accurate way Manage customer complaints and feedbacks accordinglyREQUIREMENTS:- No Customer Service Experience needed:- Fresh Graduates are encouraged to apply:- Training will be provided: Excellent command of English in both verbal and written communication Able to work...


  • Petaling Jaya, Malaysia QuessGlobal (Malaysia) Sdn Bhd Full time

    Answer incoming calls from customers to log a problem ticket - Handle complaints - Provide necessary IBM product/support process-related information **Requirements**: - Minimum Diploma - Required language proficiency (English & Mandarin)(Canto speaker is an added advantage) - Knowledge of customer service principles and practices - Knowledge of call center...