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Senior HR Administrator

1 week ago

Kuala Selangor, Selangor, Malaysia DHL Express Full time

Job Overview

DHL Express is seeking a highly skilled Senior HR Administrator to join our team. This role involves delivering best-in-class HR services, products, and systems in line with current and future business needs.

Key Tasks

  1. Define and execute plans including metrics and budgets for own area in line with overall HR Administration/Shared Services strategy.
  2. Monitor and report adherence to service delivery standards, metrics, and budgets for review of implementation; seek and implement inputs for corrective actions.
  3. Seek and analyze feedback gathered from HR Partners and employees to understand current and anticipate future HR needs of assigned businesses/functions.
  4. Generate ideas for new HR services and review existing HR services, products, processes, and tools to meet current/future needs, improve service delivery quality, and streamline processes and services.
  5. The scope of HR Shared Services includes HR Administration/Services, Shared Services Support, HR Administration, and Non-HR Services.

Key Relationships

  1. Direct Reports: Employees under supervision.
  2. Customers: Internal and External Stakeholders.
  3. Key Stakeholders: DHL Managers and Other Specialist Departments.