Commercial Relationship Builder
7 days ago
The ideal candidate for this position should possess excellent communication, interpersonal, and leadership skills.
Key Responsibilities:- Sales Strategy Development:
- Develop and execute proactive sales strategies to acquire new leads and build relationships with consultants for lead generation.
- Collaborate with Operations and Back Office staff to develop new markets.
- Reactive Sales:
- Follow-up on New Enquiries related to the scheme/product/territory assigned.
- Support in retaining customers and ensuring renewals are closed and minimizing attrition.
- Manage customer accounts assigned, including Recertification and upselling.
- Review of Contracts, RFP, Tenders, complying with Commercial guidelines.
- Identify market trends, needs, and competitor activities and report in a timely manner.
- Proper Handover to Operations through effective communication and documentation. Processing Quotations before handover to Operations.
- Preparation of the sales strategy, including marketing plan.
- Represent BV at industrial events, conferences, and being the face of BV.
- Contributing to ideas for brochures and building up track records for marketing.
- Updating visual presentation material (e.g., presentation slides).
- Conducting presentations on Bureau Veritas Certification services.
- Customer Relationship Management using sales tools (e.g., Salesforce), Certificate Handover, effective resolution of customer complaints.
- Professional Negotiation, internal and external stakeholder management.
- Cross Selling with other departments, having a solution selling/consultative selling mindset.
- Timely Salesforce update and clean pipeline.
- Any other job functions assigned from time to time.
- Possess a Bachelor or higher Degree in Marketing/Business Administration/Engineering or related discipline.
- Excellent in listening, spoken, read, and written English.
- Excellent selling, negotiation, and communication skills.
- At least 5 years of experience in Sales and Marketing or equivalent, preferably to have at least 1 year in a Certification Body.
- Ability to use Microsoft Office, Excel, PowerPoint, and Salesforce.
- Relationship management skills and openness to feedback.
- Highly motivated and self-driven with a proven track record in sales.
- Preferably Sarawakian candidates.
By joining our team, you will have the opportunity to work with a talented group of professionals who share your passion for innovation and excellence.
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