Customer Service Call Centre

**Responsibilities**: - Answering phones from customers professionally and responding to customer inquiries and complaints. - Take down customers' details, diagnose vehicle condition then arrange necessary service to assist the customers. - Handling and resolving customer complaints regarding customer service problems. - Completing call notes and call...

Answers inbound calls/chats and makes outbound calls, as necessary - Evaluate problems and complaints of the callers and provide proper solutions to them - Respond to the needs of customers and provide personalized service - Provide information on the company’s products or services and generate interest in the offer - Upsell products and services -...

**CALL CENTRE OPERATOR** **JOB RESPONSIBILITIES** - To provide a high level of customer service experience when attending to customers' request, inquiries and complaints within the turn-around-time. - To provide first call resolution in an effective and timely manner. - To handle customer inquiries in an efficient, courteous and professional manner. - Able...

**Responsibilities**: - Answering phones from customers professionally and responding to customer inquiries and complaints. - Take down customers' details, diagnose vehicle condition then arrange necessary service to assist the customers. - Handling and resolving customer complaints regarding customer service problems. - Completing call notes and call...

JAWATAN : CALL CENTRE - Kerja: Menghubungi Pelanggan Dan Menasihati Pelanggan Mengenai Tunggakan Pembayaran Indah Water & Telco Nama Pejabat: Inovasi Makmur Sdn Bhd Lokasi: Jalan 19, Petaling Jaya (Berhadapan Toyota Showroom Pj Seksyen 14) - Gaji: Rm 2000 - Gaji Bulan : Lebih Rm 2000 + Overtime - Hari Kerja: Isnin - Jumaat (9.00am - 6.30pm) - Sabtu (...

JAWATAN : CALL CENTRE TEAM LEADER *KERJA: MONITORING CALL CENTRE* NAMA PEJABAT: INOVASI MAKMUR SDN BHD LOKASI: JALAN 19, PETALING JAYA (BERHADAPAN TOYOTA SHOWROOM PJ SEKSYEN 14) - KERJA : FULL TIME - GAJI: RM 2000- RM 2500 - Hari Kerja Isnin -Jumaat, Sabtu (alternate) - Waktu kerja : 9.00am - 6.30pm - Sabtu : Jika hari sabtu adalah hari bekerja, maka...

Pls contact Sherry for interview appointment. Pls contact Sherry for interview appointment. Pls contact Sherry for interview appointment. Call listing and collect data. Filter listing Basic Bonus (if achieve KPI) Working Hour Monday to Friday 930am to 6pm (7.30hours) Pls contact Sherry for interview appointment. Pls contact Sherry for...

Our client is a well-established call centre service provider professionally providing business process outsourcing services to different industry segments. They are now seeking for the right talents to join their call centre support team due to business expansion. **JOB RESPONSIBILITIES**: - To provide a high level of customer service experience when...

**Customer Service Representative** **Samsung Authorized Service Center, (Head Office) Sri Petaling.** **(One Mobile Care SDN BHD)** **Responsibilities**. - Handle customer service - Answer/handle phone customer - Create/Open job - Perform various data entry **Requirement** - Minimum SPM - Speak Malay & English - Availability to work shift hours, including...

**Customer Service Representative** **Samsung Authorized Service Center, (Head Office) Sri Petaling.** **(One Mobile Care SDN BHD)** **Responsibilities**. - Handle customer service - Answer/handle phone customer - Create/Open job - Perform various data entry **Requirement** - Minimum SPM - Speak Malay & English - Availability to work shift hours, including...

Understand customers' needs and provide quick, accurate and satisfactory answers to their queries and concerns - Guide callers in navigating the client website and using the available services - Gather customer feedback and sentiments and escalate to the relevant parties for further actions - Ensure proper documentation, notification, escalation, tracking...

CALL CENTRE - COLLECTION OFFICER JOB SCOPE: - 1. Negotiate and work with customers / clients to make workable repayment arrangements. - 2.Responsible for reaching out to customers to collect/ remind the payment for overdue payments. - 3. Maintaining customer payment records. * - REQUIREMENTS - Malaysian Citizens only - Aged 18 and above - Fresh graduates...

Answers inbound calls/chats and makes outbound calls, as necessary - Evaluate problems and complaints of the callers and provide proper solutions to them - Respond to the needs of customers and provide personalized service - Provide information on the company’s products or services and generate interest in the offer - Upsell products and services -...

Manage large amounts of inbound and outbound calls in a timely manner - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Keep records of all conversations in our call centre database in a comprehensible way - Identifying customer needs and helping customers use specific...

Experience:Min 4 Years in Nurse Coordinator call centre Shift: permanent/Rotational Shift Role: Able to work shift, primarily afternoon and Night shift. Morning shift must be able to handle the assistance cases, coordinate and attend relevant meetings engagements with key stakeholders. - Must be able to work independently and as a team. - To coach, train...

Company DescriptionLemonfridge Studio Sdn Bhd is an expansion from Lemonfridge Studio Pte Ltd, in Singapore.Role Description Assist clients in scheduling consultations with designers and ensure a smooth and efficient process throughout the design project. Identify and assess customers' needs, troubleshoot problems, and provide appropriate solutions or...

Experience:Min 5 Years in call centre Shift: Rotational Shift **Responsibilities**: Assistance - Attend to incoming and outgoing communications promptly and courteously (telephone, e - mails, messenging etc...) - Proper use of the case management system to record down case activities and plan new tasks - Provide quality assistance solution to our...

Answers inbound calls/chats and makes outbound calls, as necessary - Evaluate problems and complaints of the callers and provide proper solutions to them - Respond to the needs of customers and provide personalized service - Provide information on the company’s products or services and generate interest in the offer - Upsell products and services -...

**Customer Service Executive** **Samsung Authorized Service Center (One Service Republic SDN BHD) - Sri Petaling** **RESPONSIBILITY**: - Greet and serve incoming customer - Perform various data entry - Ensure the accuracy of the data entry - Maintains data entry requirements by following data program techniques and procedures. - Maintaining internal...

**Customer Service Executive** **Samsung Authorized Service Center (One Service Republic SDN BHD) - Sri Petaling** **RESPONSIBILITY**: - Greet and serve incoming customer - Perform various data entry - Ensure the accuracy of the data entry - Maintains data entry requirements by following data program techniques and procedures. - Maintaining internal...