Commercial Support Associate

3 days ago


Pasir Gudang, Johor, Malaysia Bunge Iberica SA Full time
Key Accountabilities

This role involves actively supporting the Sales Manager in daily tasks such as SAP quotation preparation and tender/bidding preparation. Additionally, it entails managing sample arrangements and follow-ups, assisting in new project creation, customer onboarding, and account setup. Regularly following up on trial proposals and other customer requests for new/existing product additional requirements is also essential.

Another critical aspect of this role is working closely with the commercial team to manage customer credit exposure, credit limits, and payment collection. Ensuring customer contracts are executed according to their validity is also a primary responsibility.

Effective customer complaint management is vital to this role, requiring active follow-ups with internal departments to ensure timely responses. Working with different functions and departments to drive improvements and increase customer satisfaction is also crucial.



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