Telesales Executive
2 weeks ago
The Wow Factors
- Freelance Basis
- Have options to choose the working hours
- Contact potential and existing customers by phone, SMS, or WhatsApp message to inform them of the company's products, promotions, and offers.
- Agents will receive phone calls from customers & at times will have to respond to direct marketing and advertising campaigns via Social Media platforms
- Guide customers to place orders via Lapasar's Apps.
- Assisting in resolving customer complaints/disputes usually related to Payments or Deliveries
- Providing information to customers.
- Monitoring own sales performance.
- Closing sales deals.
- Keeping a record of calls and relevant details.
- Updating customer details. Keeping track of customers that have been contacted and those who do not want to be contacted in the future.
- Following up on previous customers for potential sales
- Call targets of up to 70 Active Calls per day
- No. of orders per day will be set as a target as well. Up to 20 orders per day depending on the daily requirement
- Able to have constant contact with team members & team lead to having Progress Updates.
Job Requirements
- Have experience as a call centre agent or similar position
- Proficient in English & Bahasa Malaysia; Good knowledge of additional languages will be a definite plus
- Outstanding communication and negotiation abilities
- A resultsoriented approach
- Ability to work under High Speed & Pressure
Job Type:
Freelance
Salary:
RM7.70 - RM17.90 per hour
Benefits:
- Free parking
Schedule:
- Monday to Friday
- Weekend jobs
Education:
- STM/STPM (preferred)
Experience:
- TeleMarketing: 1 year (preferred)
Language:
- Bahasa (preferred)
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