Manager, Merchant Channel Management
2 weeks ago
Manager, Merchant Channel Management
**If you are looking to excel and make a difference, take a closer look at us...**
**Functional (job responsibilities)**
- Develop and implement tactical incentive campaigns to internal sales channel
- Perform evaluation, financial analysis, and recommendation on merchant business, projects and campaigns.
- Work closely with relevant stakeholders across departments to create merchant business opportunity.
- To ensure KRAs are met for each channel which include sales, new merchant acquired, terminal target, MDR, revenue
- Provide support to branches for merchant business related enquiries.
- To joint meeting with internal sales team for key potential merchants.
- Participate in strong teamwork and working relationship with team members at all times.
- To comply with all relevant guidelines and statutory requirement.
**Managerial (team/group responsibilities)**
- To partner with internal sales team to ensure KRAs are met.
- To provide training, coaching, development and motivation to the internal sales team.
- Guide junior staff to develop operational excellence
**Organizational (organizational responsibilities)**
- To uphold bank statutory requirement and safeguard bank interest at all times.
Job Requirements
- A recognized Diploma/Degree/Master in any business related studies.
- Minimum 3-5 years of relevant working experience, preferably leader role in merchant acquiring business.
- Communication & presentation skills. Leadership skills.
- Passionate, energetic and able to work under pressure.
About Hong Leong Bank
We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China.
Job ID JR0000016801
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